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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,102 Reviews

1,102 Reviews of Hyundai of Wesley Chapel - Service Center

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October 16, 2023

This dealership is always helpful in getting my service done when I need it. I appreciated Kristin working with my son to get the scheduled maintenance done since I wasn't able to get in there. More

by GEORGIJSPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Oct 17, 2023 -

Hyundai of Wesley Chapel responded

Hi there! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We appreciate your loyalty to our dealership and look forward to seeing you next time!

October 16, 2023

The service was professional and accommodating. The staff Amy was caring and answered any questions I had. More

by Ester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Hyundai of Wesley Chapel responded

Hi Ester, our staff is committed to providing each of our clients with the best automotive experience. Please don’t hesitate to reach out if there's anything additional we can do for you.

October 15, 2023

They always go above and beyond when researching what my vehicle needs and what my warranty covers. More

by MICHELE.D.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michele, for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 15, 2023

I love being able to make appointments online. They greeted me at the entrance. Selena was fantastic and took care of everything. Looking forward to coming back. More

by jostnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 15, 2023

Your dept is excellent. From initial checkin with Devan to managing the enter process with AJ. Thank you for your support that's why l always come back More

by CHELDIDGIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hyundai of Wesley Chapel responded

Hi, we're happy to hear you enjoyed your service at our dealership. We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

October 14, 2023

Service after the sale is mediocre from my experience. My 2023 vehicle has a bad TPMS in the front driver side tire and has been blinking and alarming me that my tire is low in air. I tried to contact the More

by jasonpro123
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Quick, pleasant and super helpful. Easy in and out and on my way, thank you. More

by JMYBUFFETFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Very comforting and so far everything went very well with no problems. Excellent work with care More

by Claudiapw955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out, Claudia. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 14, 2023

The advisors are great, especially Salena. She was very informative, would call me personally and would tell me about the delay in diagnosing my car since I didn’t have an appointment. She t More

by SANDYWALKER1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Provider: Saleena Crespo
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Salena and our team, Sandy, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Great costumer service 👏👏👏 Kristen was Great And the car wan on time to be pick up More

by ROSAMARIAPALLARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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