Hyundai of Trenton
Trenton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Samantha did a great job! She had everything ready for us to take delivery of our 2024 EV Kona. Russell and the finance manager helped make this an easy car buying decision. She had everything ready for us to take delivery of our 2024 EV Kona. Russell and the finance manager helped make this an easy car buying decision. More
Unfortunately we couldn’t close a deal but Sam and the team at Hyundai of Trenton were great. Everyone made me feel welcome and was very helpful. team at Hyundai of Trenton were great. Everyone made me feel welcome and was very helpful. More
Had a great experience with Peter from Hyundai of Trenton. He was able to keep my payments the same and got me in a lease today Trenton. He was able to keep my payments the same and got me in a lease today More
I will recommend her for assistance anytime sensational work ethic 100% and would recommend her to any other transactions work ethic 100% and would recommend her to any other transactions More
Sam was friendly and great to work with. She was fast and efficient and did great work finding us a car within our budget. We will certainly be back to meet any of our car needs. She was fast and efficient and did great work finding us a car within our budget. We will certainly be back to meet any of our car needs. More
Samantha impressed us initially by leaving a detailed message about our lease end. We made an appointment planning to only garner information about lease or buy and look at a smaller car that was hybrid message about our lease end. We made an appointment planning to only garner information about lease or buy and look at a smaller car that was hybrid… not intending to actually finalize anything. She was very thorough and explained and ré explained some info until we understood. Russell then was involved in the finance deal. We decided to finalize the deal today due to Samantha’s vibrant and convincing attitude. More
Samantha is great. She is a true professional and personable. My buying experience was tops She is a true professional and personable. My buying experience was tops More
Great Experience 10/10 Miguel got me exactly what I was looking for. He’s your guy if you need car assistance. Highly recommend. looking for. He’s your guy if you need car assistance. Highly recommend. More
They do not have enough properly trained and qualified service technicians. I booked an appointment for standard service - oil change/tire rotation a few days in advance. Two days before the appointment service technicians. I booked an appointment for standard service - oil change/tire rotation a few days in advance. Two days before the appointment I ran over a dead animal, and a lot of water (I'm reasonably sure) began dripping underneath the car. I called that day to see if I could bring the car for them to take a quick look underneath to see if a hose or something just got knocked loose. If it was a bigger problem I'd leave the car. Answer - they don't take same day appointments. I said, OK, I have a service appointment on Friday I'll drive my other car, can someone look at this car, a 2018 Sonata Limited, on Friday. They said yes...so, I went to drop the car off on Friday morning and the service advisor said that I would need to make a separate diagnostic appointment. I asked, you can't check to see if there is a loose hose or to see the source of a leak underneath the car? He said no, I would have to make a separate diagnostic appointment. But they would do a standard check of the car when they changed the oil and rotated the tires. I also had the volume-up button on the steering wheel stop working. I asked if they could give me an estimate to fix it or the cost of the part for me to do it myself, if it's not under warranty. First, this is not something that should fail on a 5-year-old car, but apparently is a common problem for 2018 Sonatas. They said, no, I would have to make a separate appointment. I asked the advisor why the person who took my call before did not tell me that? That person said that someone could look at it when I brought my car in for service. The advisor simply stated they needed a diagnostic technician and couldn't do it; I'd need to make a separate diagnostic appointment. He didn't offer to help me find an appointment, to see what's available, to see what he could do. In fact, he didn't act like he wanted to help me solve my issues at all. I left and made an appointment elsewhere...ZERO issues, incredibly helpful, squeezing me in on a Saturday. If Hyundai of Trenton does not have technicians that are trained enough to find the source of a possible water leak underneath my car, then I don't trust them to change the oil, rotate the tires, or diagnose my brakes when the tires are off either. Maybe the source of the water was as simple as the clogged AC drain that maybe got unclogged. Maybe it'll turn out to be something more serious. Nevertheless, I will never bring my cars there for service again. In addition, we have two open leased vehicles. The lack of quality local service is going to seriously influence our decision whether or not to purchase these cars at the end of the lease. Are you seeing this sales department? This dealership needs to seriously take a look at how they operate and function. Everyone needs to be on the same page, so customers are clearly and properly informed. Our time is important and we do not appreciate having it wasted. When it was Davis Hyundai our experience was somewhat better. It is unfortunate that the situation at this dealership since becoming Hyundai of Trenton has devolved to where it is currently. More