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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,089 Reviews

1,089 Reviews of Hyundai of St Augustine - Service Center

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March 08, 2025

Mirena gave exceptional service as always and I will continue to keep coming back to Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2025

Very responsive to your I Mediate needs. Brian was the recent technician assigned to us and he was extremely thorough. So glad we went with St Augustine Hyundai More

by rhines1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reveron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in the service dept
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2025

After 9 calls I finally spoke to Modena Napier. She is an outstanding rep for your dealership. She went out of the way to take care of the issue with my Pallisade. I have no good thing to say abou More

by CSEAGLE77
Recommend Dealer
No
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the lack of communication from our team. We appreciate you bringing this to our attention and our service director, Joe King, would like to address your concerns personally . Joe can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your understanding as Joe and the team work harder and smarter to improve as an organization.

March 06, 2025

worst dealership ever customer service sucks they are a scammer and the lease go on and on More

by denisecabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hyundai of St Augustine responded

Our sincere apologies our team did not exceed your expectations. We recognize we can always improve and candid, constructive feedback is valuable to us as an organization. Our service director, Joe King, would like to learn more about your experience so he can address your concerns personally and work with the team members involved on where we can improve. Joe can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your patience and understanding as we work harder and smarter everyday to improve as an organization for our valued guests.

March 05, 2025

The service time for the first oil change and tire rotation on a new vehicle purchased from this dealership took 2.5 hours. That is unacceptable! More

by lkburkhard
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the extended wait time during your most recent service visit. We continue to work daily on recruiting, training, and retaining qualified technicians to perform quality work in a timely manner. Our service director, Joe King, would like to learn more about your experience and address your concerns personally. He can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your patience and understanding as we continue to grow as an organization.

March 05, 2025

Hyundai of St Augustine offers quality workmanship, clean and brand new facilities with personnel that take pride in their work. Everyone you encounter is friendly and helpful. Thank you More

by patrickpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 04, 2025

Work took a little longer than anticipated due to call outs but that was communicated up front. More

by Kevin S.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 04, 2025

Danny is a great customer care specialist. I feel like car is in good hands at Hyundai of St Augustine! More

by CLEM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 04, 2025

Hyundai of St Augustine always goes beyond "the call of duty". We worked with Mirena Napier and she kept us informed during our wait in the customer lounge. She made sure that the service department addr More

by mikehogen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 04, 2025

Everyone is kind and friendly. The service is dependable and I trust my cars to them completely. More

by MrsDrPain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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