Hyundai of St Augustine - Service Center

Justin was ok. I think if there is an issue with an appointment, in my case there were things that couldn’t be done that late in the day, the service advisor should I think if there is an issue with an appointment, in my case there were things that couldn’t be done that late in the day, the service advisor should call more than just the mobile if they can’t get ahold of someone. Also, if the scheduled items can’t be completed, a loaner car should be issued since it wasn’t the customers mistake. More

My visit was a very pleasant one. I was greeted as soon as I entered the garage area. Tunde was there and she greeted me by name and said she was expecting me without me having to s I was greeted as soon as I entered the garage area. Tunde was there and she greeted me by name and said she was expecting me without me having to say who I was. She is always very courteous and helpful in any way she can be. The waiting area is very nice and free wi-fi is appreciated. The car was ready faster than I expected. I appreciated the free car wash. When she notified me of the car being ready, Tunde noticed the car was still wet from the wash and proceeded to dry off the car. I told her she didn't need to do it but she continued and finished the drying. I feel Tunde goes above and beyond in customer service and deserves any and all perks and awards available to exemplary employees. She is a valuable asset and I hope she will always be there. I'm glad she was assigned to me on my first visit so that I now know who to ask for on any future appointments. More

Went in for an oil change and Not happy with service, my car has now leaked all engine oil all over my garage floor. Hoping the dealership will make this right and fix the problem and provide a loaner car car has now leaked all engine oil all over my garage floor. Hoping the dealership will make this right and fix the problem and provide a loaner car More

I have been coming to you since I purchased a car from you for my oil changes. I would assume you would continue with the same history of the kind of oil I use. But your guy said he asked me and I said ye you for my oil changes. I would assume you would continue with the same history of the kind of oil I use. But your guy said he asked me and I said yes to the oil that I never had used before. So I Was not happy about that. Some may call that marketing, but I call that deceitful. If I can’t trust you with the history of my car, I have to consider to go elsewhere. I also waited two hours and 15 minutes for this oil change with no car wash. I think that’s too long. More

Fast service fast service. Fast faster service fast faster service and fast service and fast service Fast faster service fast faster service and fast service and fast service More

You've earned a "Sixth" Star by the Service Department. Thanks for resolving a safety issue asap. Thanks for resolving a safety issue asap. More

Very helpful and friendly staff. Clean and comfortable waiting area. The free car wash is an added bonus. Clean and comfortable waiting area. The free car wash is an added bonus. More

Very professional and courteous. Kept you informed on status of car. Definitely like coming to this dealership and the service they provide. Kept you informed on status of car. Definitely like coming to this dealership and the service they provide. More

Mirena has always been so prompt and helpful! She always responds quickly and it is appreciated! She always responds quickly and it is appreciated! More

Service staff is always friendly and courteous. Due to my time constraints they were Abe to accommodate me. Due to my time constraints they were Abe to accommodate me. More