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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,101 Reviews

1,101 Reviews of Hyundai of St Augustine - Service Center

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February 12, 2025

Friendly people who are very busy but who graciously put up with us all day long. George, Jim and Mirena who are company people but think about what’s the best deal for us too. Then there’s Juan and Ryan More

by jeff730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Afllege
Feb 13, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

Great service call. Justin was so helpful. He even helped me get my phone working through the car system again! More

by saunderkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We look forward to exceeding your expectations on your next visit to provide a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

My service advisor was very courteous, pleasant, and professional. My car was delivered as promised. More

by Michael6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

Mirena did a great job! I thought the cost for a synthetic oil change was a little too expensive. Consider sending current customers discounts or coupons to help with the More

by Mark G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We appreciate the candid feedback regarding our pricing and will continue to review the market conditions to ensure we are providing quality work, with factory trained technicians and Hyundai parts, in a timely manner. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

New facilities are beautiful and seem to be much more efficient for customers and staff. More

by meghair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We look forward to exceeding your expectations on your next visit to provide a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 11, 2025

Just great. Very accommodating and pleasant we are always greeted with a smile and they always go beyond our expectations More

by carlbaytala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 08, 2025

I had my first oil change last week after 1 yr of purchase because I put very little mileage on my car. At the time I gave my service 5 stars. However, I had to return on Wednesday because oil was le More

by leahandbonnie1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for your most recent service experience. We appreciate you bringing this to our attention so that our Service Director, Joe King, and address your concerns personally and determine what went wrong on your visit so that the team may refine their quality control processes for future guest experiences. Joe can be reached directly at joeking@hyundaiofstaugustine.org and would greatly appreciate you reaching out to him with your best contact info (via email directly) We sincerely appreciate your understanding as we continue to grow.

February 06, 2025

Brian was an excellent help to took amazing care of our car. He kept us up to speed with our repairs and what to expect when the service was finished. More

by AMYSOMWARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Feb 07, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 06, 2025

Great customer service from all aspects. Snacks are good too. Wait time was better than expected. More

by DBILYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 05, 2025

You people are the best. I can always depend on you. Happy New year to all of you. More

by d-kkowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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