Hyundai of St Augustine

Ed Schupke was knowledgeable about the vehicle purchased; answered all my questions thoroughly, and provided excellent customer service. He allowed me to take the vehicle home for my wife to drive, and answered all my questions thoroughly, and provided excellent customer service. He allowed me to take the vehicle home for my wife to drive, and filled up the gas tank. I would buy another vehicle fron him again. More

We stopped at Hyundai of St. Augustine as the first dealership on our shopping trip. We were very interested in a Hyundai but wanted to look at other vehicles just to get an idea of what our options we dealership on our shopping trip. We were very interested in a Hyundai but wanted to look at other vehicles just to get an idea of what our options were. Demetrius Davis was very helpful, laid-back, and far from the typical pushy salesperson as he showed us around the dealership. He was patient with my picky tendencies and went out of his way to help us find the car that was exactly right for us (all while walking around in 90 degree heat!). After we'd looked at our options we told him we wanted to check out a few more dealerships. Instead of trying to pressure us to stay and commit to a Hyundai right then and there, he encouraged us to look around and come back. After looking at other cars, we knew that we wanted a Hyundai (the Elantra Touring to be specific) but it was Demetrius' sales style that truly brought us back to this dealership. If we hadn't been comfortable, we would have called it a day and gone to another Hyundai dealership to look some more in the next few days. Once we returned, he discussed our options with us and was very upfront about which vehicles would get the payments where we wanted them. He had already printed up a price and payment sheet while we were gone just in case. We really wanted to get into a different color (and nicer) model but it put our payments out of the range we were comfortable with. However, we felt that we would be settling for the other model and didn't want to "settle" while buying a new car. Demetrius worked with us until we were able to get the payments to a comfortable price point and we left the dealership with the exact car we wanted. We would absolutely go back and 100% recommend Demetrius to friends and family in the future. Overall, today was a very pleasant car-buying experience. Everyone we encountered was straightforward, helpful, and friendly. More

My husband and I had been shopping for a new Elantra, and I had a very specific wish list. We visited two different Hyundai dealers in Jacksonville - one very close to our home. Several visits later we stil I had a very specific wish list. We visited two different Hyundai dealers in Jacksonville - one very close to our home. Several visits later we still had no luck in finding the car we wanted, and the dealers were not willing to work with us on price despite having bought three cars from them over the past ten years. One night I decided to check out the website for Hyundai of St. Augustine. Their website provides very detailed information about their inventory and the cars they're expecting to receive. I couldn't believe it when I spotted the exact car I had been looking for. My husband called the dealership the next day and was put in touch with Joey Cassata. My husband commented on how easy it was to do business over the phone with Joey. Joey was very knowledgeable and was prompt at returning all phone calls. He and my husband were able to negotiate the price over the phone, and an appointment was set for us to pick up our new Elantra. When we arrived at Hyundai of St. Augustine, Joey was waiting for us. Our new car was clean, full of gas, and ready to go. Joey was very friendly and professional. He took time to show us all of the car's features and make sure we knew how to use them. He also invited us to call him if we had any questions or needed anything at all. The financial side was handled by Eddie Brooks. Eddie was great! Where was he when we bought our other cars? He accommodated every request we made. He could not have been any easier to work with. From start to finish, our experience with Eddie was very positive. I would definitely make the trip to St. Augustine to buy another car from Hyundai of St. Augustine. Working with Joey and Eddie made it a wonderful experience, and I love my new Elantra! More

This is one of many recommendations for Paul Smathers. I was fortunate to meet Paul through an internet inquiry I made about a replacement car as I "loaned" my car to a neighbor who told me she needed to "p was fortunate to meet Paul through an internet inquiry I made about a replacement car as I "loaned" my car to a neighbor who told me she needed to "pick up a friend and would be back in 30 minutes" whereupon she managed to total my car before all was said and done. My former car was going to be my last car purchase as it was a 2009 Hyundai Sonata which I loved. Fortunately no one was injured in the accident but my car was a total loss. So, not only had I lost my car but I was dealing with the shock of an accident. I am a single,independent lady looking towards retirement and this was a unique situation as the purpose of having insurance is to make oneself whole again - not to necessarily "profit" from accidents. I knew I had to be cognizant of the amount of debt or investment I was willing to take on at this stage in my life. So, I began my due diligence pouring through the internet looking at vehicles that would be comparable to what I had before. Hyundai of St. Augustine has a very good, informative web site that is easy to maneuver. I began my search via the internet to find the right car to fit my needs. I met a number of salespeople through these searches. I found Paul Smathers early on. I called him about one of the cars on his company's web site and we began a dialogue. I spoke with him probably 4 times before I went to the dealership and actually met him. I had heard like many of us have, that women in the car buying market are targets for unscrupulous salesmen, and, had indeed had a very similar experience at a dealership the day before I met Paul. The day after the bad experience I found a car I was interested in on Hyundai of St. Augustine's web site. So, again, I contacted Paul and we discussed the car. Paul was very forthcoming about the specifics of the vehicle and quoted me a fair price. I live in Jacksonville and decided it would be worth the drive to take a look at this option. Once I arrived at the dealership I was greeted by several of the employees in a very friendly yet respectful manner who escorted me to Paul's desk and got me a cold drink. Paul was finishing up with a new car buyer and even brought the customer over to meet me as well. The car I was interested in was still being detailed but Paul had it brought around and, after a thorough "walk around inspection" we proceeded with a test drive. I found Paul to be attentive, informative (he knows his products), respectful, trustworthy, kind and compassionate. He is so easy to be around. He even shared some pictures with me of his wife (who is quite beautiful)and proudly told me about his daughters. The test drive went well and I decided to have him work the numbers. He did so in a very efficient way and explained very well each line item. We proceeded with the process. I then met with Eddie Brooks, who is the Finance Director with the company. I found Eddie to be so personable, knowledgeable and efficient as well. Folks, this company has a great team that they have put together and at no time was I ever pressured in the least and there was no "game playing" that you will find at other dealerships. I can honestly say this car purchase was a wonderful experience. I would highly recommend this company and its' people, and, more specifically Paul Smathers for a solid, enjoyable good value in a car new or used. More

Dear Sirs, My husband and I were very pleased with Kyle Dear Sirs, My husband and I were very pleased with Kyle and our new lease. He is a very helpful and pleasant person to deal with. He makes sure th Dear Sirs, My husband and I were very pleased with Kyle and our new lease. He is a very helpful and pleasant person to deal with. He makes sure that you understand everything about your car and deal presented to you. He is a great asset to this dealership. Hope we see him the future for further assistence. Johnny and Regina Perry More

Walter Brooks worked a deal with me on-line over a period of about a week and half. He was very professional and always returned my e-mails in a timely fashion. He did not pressure me to give him my teleph of about a week and half. He was very professional and always returned my e-mails in a timely fashion. He did not pressure me to give him my telephone number which I appreciated because I preferred to work through e-mail. I did not feel pressured to buy from him and he worked hard for me to get a good price throughout the time I was doing comparisons. He was patient and a good communicator. I feel like I got my new vehicle at a reasonable price. Should the opportunity arise, I would buy another vehicle from Walter. More

The purchase of my new car from St. Augustine Hyundai far exceeded my expectations. The entire staff was courteous ,professional and friendly. From the time we arrived at the dealership and until we finish exceeded my expectations. The entire staff was courteous ,professional and friendly. From the time we arrived at the dealership and until we finished our transactions we were treated with courtesy and friendliness, (including our pup, peanut, he seemed to be the hit of the day) Thanks to all the people at St. Augustine Hyundai for all your professional care. We have already recommended some family and friends if they need a new car to be sure and stop in and take a look around. Great work guys, Thanks again Ray, Barbara and "peanut" Capuano More

very professional.no wasted time and meet EVERY need.very trust worthy.did what he said and didn't try to play games.what a wonderful experiance in this world of distrust.Thanks again. trust worthy.did what he said and didn't try to play games.what a wonderful experiance in this world of distrust.Thanks again. More

We had an awesome experience with our recent purpose at Hyundai of St. Augustine. Our salesman, Joey Cassata was very knowledgeable about the vehicle we purchased and was extremely friendly. We would high Hyundai of St. Augustine. Our salesman, Joey Cassata was very knowledgeable about the vehicle we purchased and was extremely friendly. We would highly recommend this dealership! More

Working with Walter and this dealership was very satisfying. We were not subjected to any high pressure as we've experienced at other dealerships. Walter spent the time and patiently answered all ou satisfying. We were not subjected to any high pressure as we've experienced at other dealerships. Walter spent the time and patiently answered all our questions and left the decision up to us. We would highly recommend this salesman and dealership to anyone. More