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Hyundai of St Augustine
Saint Augustine, FL
4,698 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,698 reviews
July 01, 2012
I was greeted pleasantly by name on arrival and told what to expect and how long my wait would be. My wait was shorter than expected and my car was returned with the service completed, clean inside and ou to expect and how long my wait would be. My wait was shorter than expected and my car was returned with the service completed, clean inside and out and everything great. I always feel like more than a customer when I come in for anything, but like part of the family stopping for a visit. More
by kyhcar123
Employees Worked With
Debbie Girdwood
June 29, 2012
Was told by sales person my 2008 Solara convertible with 18'500 mile. Was worth $ 21,000 on autotrader cash that they would buy it for. When I could not make the numbers work on the car I wanted to buy. I 18'500 mile. Was worth $ 21,000 on autotrader cash that they would buy it for. When I could not make the numbers work on the car I wanted to buy. I then ask them to buy my car for the $ 21,000. The sales manger said they make a mistake and would not give me the $21,000 for my car. They tried playing the good cop bad cop on me. I would be very careful dealing with these kind of people. I will not send anybody to these guys. More
by Holl2305
Employees Worked With
Sale Manger
June 29, 2012
Chris went above the call of duty. I found out my extended warranty did not do what i was led to believe. I had to have a washer pump installed. He only charged me for the pump and i greatly apprec extended warranty did not do what i was led to believe. I had to have a washer pump installed. He only charged me for the pump and i greatly appreciated this. I did not ask for him to do this but he showed me he was truly interested in good customer service. I left with a good feeling toward your dealership. I can assure you that i will be letting everyone the good experience that i had. I know what customer service is because i was a manager for Winn Dixie for 16 years. More
by ringobearstrike
Employees Worked With
Chris "Bird" Clark
June 26, 2012
Best experience we had for buying a new car in the past 30 years,we will certainly recommend this dealership.Thanks to Mr.Walter Brooks we greatly appreciate his professionalism. 30 years,we will certainly recommend this dealership.Thanks to Mr.Walter Brooks we greatly appreciate his professionalism. More
by danyjean
June 24, 2012
I came to the dealership to buy a used car. I purchased a used 2006 Rav4. My experience with the dealership upon purchase was a lot of what you would expect from a used car dealership they used manipulati a used 2006 Rav4. My experience with the dealership upon purchase was a lot of what you would expect from a used car dealership they used manipulating tactics and had a condescending attitude as if I didn't know what I was doing during the transaction. I just wanted to car, so I eventually got out of this. Within two months my car engine overheated without any indication from my car that it was getting hot. Needless to say they sold me a car that was a dud. When I called to let them know they merely said "sucks for you, you didn't buy a warranty." I think the best part was when I wrote a rating on their website along side all the comments about them being so great. I went back to the website a week later and they had deleted my comment. I guess they aren't very concerned actually making people happy, only that it looks like people are happy. Hyundai has lost a customer for life (I am now driving a new 2012 Corolla, no more messing with used cars!). More
by lorenandrew
Employees Worked With
None of the employees with pictures look familiar
June 24, 2012
We have been buying cars for 30 years and we have never had such a nice experience. Nice, friendly & professional. No pressure on the sale! had such a nice experience. Nice, friendly & professional. No pressure on the sale! More
by csmith0829
Employees Worked With
Walter Brooks. Kyle helped us the day after while Walter was busy. Dave, in finance, was extremely nice and helpful too., Kyle Showalter
June 24, 2012
I went looking for a Santa Fe ,but Demetrious steered me I went looking for a Santa Fe ,but Demetrious steered me to the "used" Vera Cruz" which, with all the bells and whistles, worked out to about what a I went looking for a Santa Fe ,but Demetrious steered me to the "used" Vera Cruz" which, with all the bells and whistles, worked out to about what a new loaded Santa Fe would have been, a good example of "selling up" in which all parties profit. After the required bargaining, I got a fully loaded car at a price I was willing to pay, and the dealership got to sell the same car twice, a win -win all around. I am sure I will be a happy camper as soon as we figure out how to work all those extra do-dads.. Congratulations to Andrew for running a good ship and providing me with a stressless car buying experience. Jim Shields More
by twogolfas2
June 23, 2012
Less hassle,best price,absolutely no high pressure tactics,very efficient, and ROOSEVELT went all out to make us satisfied and happy. Best in 52 years of buying new cars. I am extremely pleased with d tactics,very efficient, and ROOSEVELT went all out to make us satisfied and happy. Best in 52 years of buying new cars. I am extremely pleased with dealership and will recommend them to anybody who wants to listen. So again, THANKS ROOSEVELT RAMSUBHAG, BRUCE WATTS More
by BRUCEIXE
June 23, 2012
Demetrius was patient, knowledgeable, and worked very quickly to get us in and out as we let him know we were short on time. This is the very first time I can honestly say I enjoyed my car buying experie quickly to get us in and out as we let him know we were short on time. This is the very first time I can honestly say I enjoyed my car buying experience. I would highly recommend Demetrius and Hyndai of St. Augustine if you are looking to buy a new car. They were both awesome and worked hard to meet our needs. More
by tomkins1
June 16, 2012
My wife and I had a very pleasing experience over two days and purchased a 2013 Elantra GLS with all options. I had been checking cars on Edmunds.com and requested a quote on the Hyundai Tucson. Shortl days and purchased a 2013 Elantra GLS with all options. I had been checking cars on Edmunds.com and requested a quote on the Hyundai Tucson. Shortly we received a call from Roosevelt said to ask for him when we came in. Roosevelt is very low-key but extremely knowlegible about all the cars, and worked up a very fair quote for our trade-in and explained the veteran's $500 rebate for which I was eligible. Hyundai was highly recommended by a local friend who recently purchased an Elantra Limited and is very pleased with the car and service received. Another strong recomendation came from my son in New England who owns a Genesis and bought an Elantra GLS for his daughter. Richard and Eugenie Louttit More
by rtlandepel
