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Hyundai of St Augustine
Saint Augustine, FL
4,204 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,204 reviews
October 10, 2016
I hate VW Don't buy VW. Hyundai has a much better warrenty. This dealership has a great selection of vehicles and the sales people don't waste your time on out Don't buy VW. Hyundai has a much better warrenty. This dealership has a great selection of vehicles and the sales people don't waste your time on outdated sale techniques. More
by jeff.kramer41
Verified Customer
October 10, 2016
customer experience is key Came in from a bad car accident to purchase a car cash. I was sent in by Susan cox and Angela cox. My sales man was Shawn Hays who was more than court Came in from a bad car accident to purchase a car cash. I was sent in by Susan cox and Angela cox. My sales man was Shawn Hays who was more than courteous! Went out of his way to make sure i was in a reliable vehicle and one i could afford as he knew i was coming in with cash. Eddie your finance man however was very cold, and almost rude. Needles to say my experience with Hyundai would have been horrible if not for Shawn. Maybe Eddie was having a bad day or maybe this is how he treats your customers? Id suggest putting him in the back away from ruining the experience of purchasing a car which is stressful enough. Hats off Shawn you were awesome and you have generated my mother as a customer too, she will be coming to Hyundai all the was from South Beach due to you! Thanks so much for your care and understanding! More
by scarlett randall
Employees Worked With
Shawn Michael Hays, Eddie Brooks
October 08, 2016
Best Dealership Selling the Best Cars This is our fourth Hyundai vehicle. We have had an Azera, Genesis, and still have a Sonata and this new 2017 Genesis. Our vehicles were purchased at t This is our fourth Hyundai vehicle. We have had an Azera, Genesis, and still have a Sonata and this new 2017 Genesis. Our vehicles were purchased at three different dealerships in two different states. All the dealerships were good, BUT this dealership is far and away the best so far. More
by Nam Spyder
October 08, 2016
Family friendly The people were so friendly and helped us so much we will definitely be back for future cars and tell our friends and family. The cars are beautiful. The people were so friendly and helped us so much we will definitely be back for future cars and tell our friends and family. The cars are beautiful. Just the color I wanted. With the safety features I wanted More
by Mary7a3
October 06, 2016
Excellent dealership! Staff is friendly and helpful. Knew the models. Helped with information and devices. Not pushy and did not apply pressure to buy. This is our third ve Staff is friendly and helpful. Knew the models. Helped with information and devices. Not pushy and did not apply pressure to buy. This is our third vehicle from this dealership... no regrets. @ More
by vickykrombach
Employees Worked With
Financial person- name??, Kiana Needham
October 06, 2016
2017 Genesis G80 5.0 Very pleased with sales rep, George Aflleje, and the vehicle. Transaction to purchase, including locating the specific interior and exterior color co Very pleased with sales rep, George Aflleje, and the vehicle. Transaction to purchase, including locating the specific interior and exterior color combination, was handled in a professional and courteous manner. Subsequent delivery of vehicle to my home and follow up calls were also handled in a positive manner. More
by fvgfrog
Employees Worked With
October 05, 2016
Outstanding service The two words above say it all. However, to meet the minimum number of words, I would say all persons contacted were very courteous, professional and The two words above say it all. However, to meet the minimum number of words, I would say all persons contacted were very courteous, professional and friendly in every way. More
by topandanne
Employees Worked With
Randy Selph
October 05, 2016
Great Service I had a great experience working with Jose in getting my brand new Hyundai Veloster. He was focused on helping me and not selling the car. Thank you J I had a great experience working with Jose in getting my brand new Hyundai Veloster. He was focused on helping me and not selling the car. Thank you Jose!! More
by Ryancrosed
Employees Worked With
October 05, 2016
Not a chance. Was interested in purchasing cars for my girlfriend and myself. Test drove and RX-8 that likely had deteriorated engine mounts judging by the ridiculo Was interested in purchasing cars for my girlfriend and myself. Test drove and RX-8 that likely had deteriorated engine mounts judging by the ridiculous amount of vibration at idle and the engine bay reeked of gasoline and rich exhaust, even after a warm-up period. Walked away from that one. My girlfriend was interested in a Jeep Compass. When it came down to negotiations, the fun started. The salesman I was handed off to spoke of "saving" us money on the car by quoting the already lower online-listed price of 900 less than sticker. I began negotiations at 25% less than the online-listed price. When he came back, he rejected the offer and did not give a counter offer. He tried to justify the price by saying it had a clean carfax. While the carfax did show that the tires were rotated and the oil was changed regularly, there was no indication that any of the transmission fluids, radiator coolant, differential fluids, timing chain, water pump, or any drive belts were changed and would need to be done. When I called him out on this, he informed me that "timing chains don't break," which is an obvious lie (or maybe he honestly didn't know any better) and a potentially dangerous one if someone were to believe it. We continued for a minute when he said he would send me the service department inspection from when you picked up the vehicle. That was Sunday and today is Wednesday. Still waiting. Either some of the salesmen need some additional sales training or the dealership is just not that interested in moving their inventory. Before I posted this, I sent a message to the dealership in order to reconcile and attempt to purchase the vehicle and was responded to allegedly by the owner of the dealership, who was also unwilling to negotiate. He tried to "compensate" me with a $100 visa card. I rejected their offer and instead decided to post my honest experience. Below is the message they sent me. Didn't even counter-offer. For reference, I offered 6000 on the jeep (roughly 8000) that would have required at least an additional thousand dollars to bring maintenance up to date. I will surely never do business with this dealership. "My apologies for your experience here and I appreciate you brining it to my attention. I will make sure Shawn's management team is aware of this so that they may take the appropriate corrective action. I apologize we cannot meet your budget requirement on that 2007 Jeep Compass. While it does not rectify the negative experience you had at our dealership, I would like to issue you a $100 online Visa gift card to compensate you for the inconvenience. What would be the best email address to send your $100 online Visa gift card to (you will receive an email to activate it, please make sure to check your spam/junk folder) Best Regards, Andrew DiFeo, Owner, Hyundai of St. Augustine" An honest review is worth far more than a $100 gift card. More
by Casey Brown
October 03, 2016
Great experience😉 Mr. Paul Smathers was just the man we where looking for!! He made buying a car stress free and so much fun .😁 We highly recommend seeing Paul if you Mr. Paul Smathers was just the man we where looking for!! He made buying a car stress free and so much fun .😁 We highly recommend seeing Paul if you want a good friendly experience🤗🤗 BIRDIE More
by Natalia Henle
Employees Worked With
Paul Smathers
