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Hyundai of St Augustine

Saint Augustine, FL

Overview
Employees
Reviews
Vehicles
4.8
3,961 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 3,961 reviews

September 02, 2024

Unable to repair vehicle due to not having part. . Stranded 352 miles from home. Towed vehicle 85 miles to Hyundai dealership in Gainesville Fl, and they said part was unavailable in which took a w More

by Stevesl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Buck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Balaun
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matk Boswell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Bowen
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for your recent experience with our team. While that is not in line with our company culture and mission to provide exceptional service, we recognize we sometimes miss the mark and always have room to improve. Our Service Director, Joe King, would like to learn more about your experience so he can address your concerns personally and identify how he and his team can improve the guest experience. We would sincerely appreciate if you could email Joe directly at joeking@hyundaiofstaugustine.org with your best contact information. Joe will follow up as soon possible when we open on Tuesday. We sincerely appreciate your understanding.

September 02, 2024

Attentive service and very nice customer service. They work with you and appreciate your customer loyalty. More

by bkkivanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Service was done in a quickly and I really like you new location which is much easier too get to. More

by JLP3332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Handled service with professionalism I was there for my first oil change . They also rotated tires and car wash . That’s good service . More

by gml1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Modena Napier. Is a pleasure to deal with. She is knowledgeable, efficient, Answers all questions with a correct answer or says she will find out and get back to yo More

by MVVR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Selph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Manucy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We look forward to exceeding your expectations on your next visit to provide a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

What an amazing experience! Everyone is helpful and nice and just wants to help get you the car that is right for you. True professionals and I can see us buying our cars there More

by Em.McCarthy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew DiFeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. It was a pleasure meeting you today! We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

By far the best dealership we’ve ever been to. Fair and honest and made us feel like family, Ben & Shane went above and beyond More

by Gary Brady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hazelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating .I am glad to hear you enjoyed working with Ben and Shane, they are both valuable members of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 01, 2024

Overcharged for fuel line part. Overcharged for install of part. Repair took too long. The vehicle exterior was returned dirtier than when brought in for service. The car was not wa More

by Stevesl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None known
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Sep 01, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received as this is not in line with our company culture and mission to provide exceptional service. We would like to learn more about your experience so that we may address your concerns as well as improve the experience for our valued guests such as yourself. We would be thankful if you could email your best contact information to our service director, Joe King, at joeking@hyundaiofstaugustine.org. He will reach out to you as soon as possible on Tuesday as we are closed on Labor Day. We sincerely appreciate your patience and understanding as we work harder and smarter everyday to improve as an organization.

August 31, 2024

Your dealership is at a good location easy to get to and the service was great. More

by hphelmoski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

We ended up purchasing a new car from you the day we had the service done. Always positive. More

by DKDANIOTTI
Service Time
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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