Hyundai of San Bruno

We were seriously looking for a car. We walked around for 45 mins looking at different cars and no one spoke to us. Ridiculous We walked around for 45 mins looking at different cars and no one spoke to us. Ridiculous More

Great service and customer care! I arrived late but still get the maintenance done. The wait time was reasonable. I arrived late but still get the maintenance done. The wait time was reasonable. More

I’ve been waiting for a part since June 2024 and no one even knows or bothered to look in to it unless I’ll come by, and when I do come by for an update I have to make more than one trip because they eithe even knows or bothered to look in to it unless I’ll come by, and when I do come by for an update I have to make more than one trip because they either forgot about me or the moment I walked out of there they don’t care anymore until I got back and asked for an update. How am I supposed to be happy with their service? More

Made browsing for cars very easy. Was able to see all the available options for the trim I wanted. As well as other options that matched my criteria. Was able to see all the available options for the trim I wanted. As well as other options that matched my criteria. More

Great Service from Steven, Luis and Latasha. A very positive car buying experience. The car we wanted was in San Jose and San Bruno Hyundai was able to get it to the showroom the same day. A very positive car buying experience. The car we wanted was in San Jose and San Bruno Hyundai was able to get it to the showroom the same day. More

Big selection, fair price after negotiation, slow to get to financing, but the dealership was busy, Omar was very attentive, and knowledgeable of the products. George in finance was great to work with. to financing, but the dealership was busy, Omar was very attentive, and knowledgeable of the products. George in finance was great to work with. More

People very professional, friendly they fixed my car quickly. They kept in touch all of time quickly. They kept in touch all of time More

Just waste of time to setup an appointment and travel. They sold the car without letting the customer to know. They sold the car without letting the customer to know. More

I went in for a manufacturer's recall software update on the charging port on my Ioniq-5. When I made my appointment five days ago, I told them I'd be waiting because I live pretty far away. I arrived 5 the charging port on my Ioniq-5. When I made my appointment five days ago, I told them I'd be waiting because I live pretty far away. I arrived 5 minutes early so they wouldn't have to wait for me. I then waited 45 minutes for the service rep to review my reasons for the servicing, and was then informed that the car would be ready at 4:00 pm, about 7 hours later! I reminded the rep that I told the scheduler on the phone that I would be waiting. The rep said he was just "updating" me on the time! I told him what I thought he should do, then reclaimed my key and left. The last two times I went there they showed the same lack of punctuality, poor organization and don't-care attitude, and I've heard of other people with the same experiences. So it's a chronic problem. Could this auto service department have any less respect for their customers, and do they deserve repeat business? No. I'm going elsewhere for service unless it's an emergency. More