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Hyundai of Palatine

Palatine, IL

3.8
470 Reviews

221 E. Lake Cook Road

Palatine, IL

60074

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Showing 470 reviews

April 23, 2025

My experience with the dealership has been very good. From buying the car in October and taking it for its first service appointment, both instances were great. More

by Sjrich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 21, 2025

Steve did a great job handling my repair service and advising on next steps. Made this process much easier than usual. More

by santaFe2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
April 16, 2025

great service appointment was prompt and dana was great love my car clean building thank yiu More

by keith k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dana
April 16, 2025

The service here was Amazing it was my first time and it was awesome! And a special thank you to Matt his work was 5 starts he was so kind and helpfull to me! Thank u again More

by mariangela183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 15, 2025

After a challenging experience of dissatisfaction with Hyundai, the dealer's service department did an excellent job getting my issue resolved. I'll definitely be back. More

by kathone507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and his manager
April 09, 2025

Excellent professional service from Sam Dicarlo. Always friendly and updating mechanical repair of car with knowledgeable explanation. Will go back to him for any issue. strongly recommended his ser More

by Jlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dicarlo
April 09, 2025

Service was great very polite and quick did not wait very easy to get appointment when I wanted and was informed what was needed on my car More

by Swifty04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
April 08, 2025

I was sold products that weren’t installed. When I went back to the dealer I was promised a refund which did not happen. They were sued by the Federal Trade Commission and the Illinois attorney More

by Keith.Loeffler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
April 03, 2025

I needed a fuel injector service based on miles. I wish they would have let me know up front so I could have had both done together instead of making 3 trips More

by carjomarjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at service desk
April 03, 2025

Hyundai of palatine is a nice dealership . The people are nice and they do good work there . More

by martymaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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