Hyundai of Orange Park

When I got my car back it missing a tire cap and now Lost air in tires when I got back car. I thought dealership would do review of car when u take it in for the first oil change. I’m very disappointed. air in tires when I got back car. I thought dealership would do review of car when u take it in for the first oil change. I’m very disappointed. Why offer warranty stuff if dealerships can’t produce in there work. More

The service department was great. I first went to Carmax where I was advised my car was still under warranty and referred me to Hyundai of Orange Park. Everyone there was great, the service staff Sherman, H where I was advised my car was still under warranty and referred me to Hyundai of Orange Park. Everyone there was great, the service staff Sherman, Hattie, and I believe Megan were all willing too help me and my issue was resolved quickly. I loved the PAC Man arcade in the waiting area too. I loved that my invoice explain everything in detail. If I could give them 6 stars I would. More

We were not pleased at all! Should not take 2 hours for a simple oil change, For which we made an appointment for! Did not feel COVID Safe no masks on employees, required for customers. Not sure if prope a simple oil change, For which we made an appointment for! Did not feel COVID Safe no masks on employees, required for customers. Not sure if proper sanitation of are was done! More

We always have a great experience when we go in for service. It all started with a Sales Person who was in it for our needs not her own, service. It all started with a Sales Person who was in it for our needs not her own, More

Everyone was very nice. I wish they had communicated a little better about what was going on with my vehicle. My appointment was at 215 and my car didn’t get taken back until 325. After they took it back little better about what was going on with my vehicle. My appointment was at 215 and my car didn’t get taken back until 325. After they took it back it was very quick. Hattie realized I had been there quite some time and things moved quickly from there. More

Customer service team provide a welcoming environment. My team member work with me in answering my questions. I always have a good experience when I go there. team member work with me in answering my questions. I always have a good experience when I go there. More

Right on time with my appointment and very helpful with what my vehicle needed. Sherman also answered other questions I had about Other vehicles. Thank you. what my vehicle needed. Sherman also answered other questions I had about Other vehicles. Thank you. More

Multiple visits for same issue. Parts never Multiple visits for same issue. Parts never available. Car would be in service department for extended periods of time (week) No communication Multiple visits for same issue. Parts never available. Car would be in service department for extended periods of time (week) No communication Will not purchase another car from this dealership because the service department is terrible. More

I don’t like shopping and I know nothing about cars at all. All I knew is what I needed. When I told my salesperson Stefanie what I needed she immediately took me to my brand new car. I only had to look a all. All I knew is what I needed. When I told my salesperson Stefanie what I needed she immediately took me to my brand new car. I only had to look at 1 car and the paperwork was hassle free. I am 100% satisfied and grateful to the team and staff for making something stressful completely easy. More

Hyundai have served my Genesis since I purchased it. Always professional and courteous. Will continue to go there for my service. To maintain the value of my car Always professional and courteous. Will continue to go there for my service. To maintain the value of my car More