Hyundai of Orange Park

I purchased a Genesis GV80 on August 31 from Hyundai of Orange Park. The car is fine, but I want speak to the sale staff. Andrew was my sales person whom rush the process telling my payment would be the 11 Orange Park. The car is fine, but I want speak to the sale staff. Andrew was my sales person whom rush the process telling my payment would be the 1100 a month at 72 month, but when I got the finance person I was told that was incorrect only for me to call a different financial institution to obtain an acceptable rate with all this at the last minute due the dealership closing furthermore Andrew fail to provide me all the extras at the time of sale. Also, when I asked about the wheel locks which should have installed Andrew took me to service and instructed service order the locks, After two week still had not heard from anyone. Went to dealership, spoke Andrew whom failed to follow up with service only to find out they did not place the order. When someone purchases Hyundai's luxury car and get less than great customer service, I would not recommend buying a new car from Hannia Hyundai of Orange Park. What a let down! More

Excellent service department resolved my issue and was wonderful in providing a car to use while my car was being fixed. The Best dealership that I can imagine and will continue to return for future sales wonderful in providing a car to use while my car was being fixed. The Best dealership that I can imagine and will continue to return for future sales and service. More

I was in town for a short time and they were able to get my service and repairs done. I was given a loaner vehicle, while my car was repaired. Megan was very helpful and professional. They took the time my service and repairs done. I was given a loaner vehicle, while my car was repaired. Megan was very helpful and professional. They took the time to diagnose and correct a cruise control problem that other service departments did not. Overall pleasant experience More

Efficient, friendly, and professional. Zack Wombolt, Hattie Bramlitt and all staff do a great job. Hattie Bramlitt and all staff do a great job. More

Complete rip-off. They performed the service that wasn’t approved. I had so many questions that weren’t answered and charged me for that. Service manager was using arguments that didn’t make sense in order approved. I had so many questions that weren’t answered and charged me for that. Service manager was using arguments that didn’t make sense in order to make me pay their overpriced service. Very unprofessional and wouldn’t recommend this place to anyone. More

Great help with service writers. Problem was taken care of in half the time as I was originally told when I made the appointment via phone. The two ladies assisting were great - very helpful. of in half the time as I was originally told when I made the appointment via phone. The two ladies assisting were great - very helpful. More

Took care in for oil change, appointed was at 11. Didn't get done until almost 1:30. And why do the techs feel the need to move the driver's seat settings???? An apology when getting the paperwork and key get done until almost 1:30. And why do the techs feel the need to move the driver's seat settings???? An apology when getting the paperwork and keys would have been nice. More

Enjoyed the experience with knowledgeable staff that assisted us every step of the way all the way too departure. assisted us every step of the way all the way too departure. More

Staff is always pleasant, welcoming and helpful. Service department was clearly super-busy but I never felt ignored. Service completed in the estimated time. Was kept informed of the status of my vehicle. V department was clearly super-busy but I never felt ignored. Service completed in the estimated time. Was kept informed of the status of my vehicle. Vehicle clean, curtesy washed, and conveniently available upon completion of the work. Very happy and would recommend them. More

Joseph and the rest of the team gave me a great first time car buying experience! They worked hard with my husband and I to get what I wanted. time car buying experience! They worked hard with my husband and I to get what I wanted. More