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Hyundai of Noblesville

Noblesville, IN

3.7
745 Reviews

17665 Terry Lee Crossing

Noblesville, IN

46060

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Showing 745 reviews

December 16, 2023

2022 Palisade. Purchased new from this dealership. The vehicle includes free oil changes. The trouble is the service department is here is HORRIBLE. I live 1 hour f More

by shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not get names
Dec 17, 2023 -

Hyundai of Noblesville responded

Shawn, I would like to speak with you about your interactions with our Service Team during your recent visit for an oil change on your Hyundai. We pride ourselves on the high-quality standards we maintain here at Hyundai of Noblesville and I would appreciate the opportunity to discuss your feedback. Could you please email your preferred contact information to me? Thank you, Jim Smith General Manager Jim.Smith@penskeautomotive.com

June 12, 2023

Scheduling a diagnostics check to correct a problem that Hyundai creating during a automatic update is very useless. At Nobleseville, I was told that it would be 1-1/2 weeks before they could get me in. W More

by ronmarkell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 15, 2023 -

Hyundai of Noblesville responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Jim Smith General Manager Jim.Smith@penskeautomotive.com

April 03, 2023

Had a 1:00 pm appt for oil change and wiper recall. It took over 4 hours. This same type of thing the other 2 times I was in for service. I will not be coming back. More

by Tariandmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn Short
Apr 03, 2023 -

Hyundai of Noblesville responded

Hello, We take our customer feedback very seriously about your experience with our Service Team. Can you please send your preferred contact method to me? Thank you, Jim Smith General Manager Jim.Smith@penskeautomotive.com

March 14, 2023

Do not shop here. You will be scammed and lied to about your vehicle purchase. More

by maustinsmith18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Emamian, Steve McQueen
Mar 15, 2023 -

Hyundai of Noblesville responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your interactions with our Sales Team and the level of customer care you received. Please send me an email with your preferred contact information to discuss this further. Thank you. Jim Smith General Manager Jim.Smith@penskeautomotive.com

December 12, 2022

I bought a used 2020 Jeep here. .. the service for oil changes has always been great! Had a nail in my tire....Ryan P. in service was awesome!! Got me in, found my tire warranty, o More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pettijohn
Dec 14, 2022 -

Hyundai of Noblesville responded

Hello Michelle, thank you for taking the time to write us this fantastic review! We are glad to know that our Service Team has been able to consistently leave you impressed with the quality of your oil changes, and take care of the nail found in your tire. You can be sure to expect this level of service from our team here at Hyundai of Noblesville, no matter what your automotive needs are.

September 05, 2022

Kyle was very helpful, friendly, and did all he could to make my wife happy. Thank you sir very timely matter and clean place with friendly people. More

by Anthony.strickland17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Klase
Sep 06, 2022 -

Hyundai of Noblesville responded

Hello Anthony, we are so glad to provide you and your wife a helpful and friendly experience here at Hyundai of Noblesville. Our team is so grateful to you for this wonderful review.

August 15, 2022

We have purchased 2 new vehicles from this dealer. The selling experience for both vehicles was good. However, we have seen a significant downward slide with their service department. What was once More

by newgctrack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Broaddus, Ryan Pettijohn
Aug 17, 2022 -

Hyundai of Noblesville responded

Hello, Please know that we take your feedback seriously, and would like to discuss your concerns regarding your service experience and communication with our Service Team. Please contact our Customer Service Team at (317) 565-4358 so that we may discuss this further. Best, Customer Service Team (317) 565-4358

Aug 26, 2022 -

newgctrack responded

27 plus days to diagnose a faulty component that drained any battery installed. Communication from dealership improved marginally with the help of the General manager. Ultimately, we had to chase down final communication and were told “oh, yes…it’s been ready”. I am hopeful management can work to improve the customer service portion of vehicle service.

July 08, 2022

This is the best dealer that I have ever been to I love the service and my new car thank you thank you thank you Laura McLain! More

by spacelord_st37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura McLain, Zachary LaRose, Steve McQueen
Jul 12, 2022 -

Hyundai of Noblesville responded

Ron, I would like to learn more about the vehicle you recently purchased and the experience you have shared. We pride ourselves on the high-quality standards we maintain here at Hyundai of Noblesville and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Jim Smith General Manager Jim.Smith@penskeautomotive.com

Jul 12, 2022 -

spacelord_st37 responded

hello hyundai of noblesville, i finllay gor a nice car--thanks to the help of the sales people--including laura mc cain---steve mc queen-and zak larose--without there help, i don't know what i would have done--so i give them a great sulute---and would recommend to anybody--to check these folks out----10++ i love my car. thank you---ron skipworth

Jul 12, 2022 -

spacelord_st37 responded

A GREAT SALES STAFF--THEY KNOW WHAT THEY ARE DOING---I REALLY APPRECIATE THEIR HELP IN GETTING ME A FINE USED CAR--THEY DEFINITELY LOVE THEIR JOB--AND LOVE HELPING ME--THE BUYER--I AM SO HAPPY NOW---THANK YOU---THANK YOU--THANK YOU. LOL RON SKIPWORTH

June 13, 2022

I went to this dealership because of the ratings for the service department, but its been 4 months of empty promises, confusion, repeated delays, and even though I already paid them, I still can't get my ne More

by bdc2671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Broaddus
Jun 17, 2022 -

Hyundai of Noblesville responded

Hello, At Hyundai of Noblesville we take our feedback very seriously and want the best for our customers. I would like to hear more about your service experience with us. Can you send me your contact information? Thank you, Jim Smith General Manager Jim.Smith@penskeautomotive.com

Jun 17, 2022 -

Hyundai of Noblesville responded

Hello, At Hyundai of Noblesville we take our feedback very seriously and want the best for our customers. I would like to hear more about your service experience with us. Can you send me your contact information? Thank you, Jim Smith General Manager Jim.Smith@penskeautomotive.com

May 03, 2022

Lucas was patient and helpful. He gave me great information as well as space to make decisions without feeling pressured. It was a positive experience and I appreciate his approac More

by sherirogers342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Duran
May 05, 2022 -

Hyundai of Noblesville responded

It is wonderful to hear that Lucas was able to offer you the buying experience that you desired and deserve. Thank you for the great review and for purchasing with us!

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