Hyundai of New Port Richey - Service Center

Misleading I drove out of the way here for the $21.95 oil change. I thought, that’s a great deal to offer loyal customers! 1. The price has gone up to $26.95 I drove out of the way here for the $21.95 oil change. I thought, that’s a great deal to offer loyal customers! 1. The price has gone up to $26.95 2. I went Only to find out a tire rotation isn’t included (so why did it take over an hour to complete?) and they want to charge $20 for that. So it would have been more expensive to have the oil change/tire roation done there AND I had to drive far. And wait. So basically I drove 45min for what I could’ve had done at the corner place for cheaper. Disappointing, and I have been happy with the dealership until this. The moral of the story is so your due diligence and read the fine print. More

Surprising professional service. At first I thought my Santa Fe Sport was glitch oriented. However, service assistant manager Lilly diagnosed the electrical problem as soon as I desc At first I thought my Santa Fe Sport was glitch oriented. However, service assistant manager Lilly diagnosed the electrical problem as soon as I described the problem with the unusual lights on the dash, she also stated the fix was under the 60k warranty. I live 40 miles away and I wish the service department was much closer. This is the third Hyundai vehicle we have purchased since 2004. More

Great service, Mary B. Was so knowledgeable and helpful. The appointment was kept on time. Mary B. the service person kept me informed throughout my stay. I enjoyed some popcorn while I waited. My car was re The appointment was kept on time. Mary B. the service person kept me informed throughout my stay. I enjoyed some popcorn while I waited. My car was returned clean and shiny, the car wash was appreciated. The experience was painless and I am proud to be a Kona owner. More

Why make appointments? Made an appointment once again for service and still forced to wait over 2hrs for an oil change. EVERY SINGLE TIME IT TAKES ALMOST AN ENTIRE DAY FOR O Made an appointment once again for service and still forced to wait over 2hrs for an oil change. EVERY SINGLE TIME IT TAKES ALMOST AN ENTIRE DAY FOR ONE SERVICE! I'm already severely disappointed with my car....and the service is truly just as upsetting. I must say that most of the people have been wonderful but procedures are awful. More

Wonderful Best place to take your car for service ask for Mary She is always knowledgable on what needs to be done on your vehiclemshe is the best. Best place to take your car for service ask for Mary She is always knowledgable on what needs to be done on your vehiclemshe is the best. More

Very quick service. Pamela was very helpful,knowing that I have to go to work .She is friendly,efficient person when doing her job.Technician workers performance was very Pamela was very helpful,knowing that I have to go to work .She is friendly,efficient person when doing her job.Technician workers performance was very good ,too.I will always be back there when I need,thank you. More

Awesome service as usual I always ask for Roy because he does such a great job. He never adds things on unless it really needs to be done. he does a great job. I always ask for Roy because he does such a great job. He never adds things on unless it really needs to be done. he does a great job. More

Service on 11/19 I was very satisfied that my service was completed in a timely manner and I was satisfied with the attention I received from Frank. I am always comfo I was very satisfied that my service was completed in a timely manner and I was satisfied with the attention I received from Frank. I am always comfortable in your lobby while waiting for my car More

Treated indifferently by service dept. I had plans to become a Hyundai lifer until I bought this Tuscon. I spent almost three years complaining about my transmission until finally it got so I had plans to become a Hyundai lifer until I bought this Tuscon. I spent almost three years complaining about my transmission until finally it got so bad that it had to be replaced- twice. I am so done with Hyundai. It still makes noises that none of the loaner cars made and the service people "can't hear " anything. It has to be driven to be heard.....they've been told every time I go in there which right now is infrequent because of hard feelings. Yesterday I made an appt at the counter for later on in the day and when I went for the appt asked to have my non working hatch looked at also. I sat for over an hour and a half and when I was called, the hatch had been fixed but no oil chg. This is at 8 at night. Now I'm waiting some more for the oil to get changed. No more Hyundai for me. More

Great service This was my first service appointment and my service advisor was Tim! He was quick and efficient! He was super friendly and made my experience a pleas This was my first service appointment and my service advisor was Tim! He was quick and efficient! He was super friendly and made my experience a pleasant one! More