Hyundai of New Port Richey - Service Center

Why make appointments? Made an appointment once again for service and still forced to wait over 2hrs for an oil change. EVERY SINGLE TIME IT TAKES ALMOST AN ENTIRE DAY FOR O Made an appointment once again for service and still forced to wait over 2hrs for an oil change. EVERY SINGLE TIME IT TAKES ALMOST AN ENTIRE DAY FOR ONE SERVICE! I'm already severely disappointed with my car....and the service is truly just as upsetting. I must say that most of the people have been wonderful but procedures are awful. More

Wonderful Best place to take your car for service ask for Mary She is always knowledgable on what needs to be done on your vehiclemshe is the best. Best place to take your car for service ask for Mary She is always knowledgable on what needs to be done on your vehiclemshe is the best. More

Very quick service. Pamela was very helpful,knowing that I have to go to work .She is friendly,efficient person when doing her job.Technician workers performance was very Pamela was very helpful,knowing that I have to go to work .She is friendly,efficient person when doing her job.Technician workers performance was very good ,too.I will always be back there when I need,thank you. More

Awesome service as usual I always ask for Roy because he does such a great job. He never adds things on unless it really needs to be done. he does a great job. I always ask for Roy because he does such a great job. He never adds things on unless it really needs to be done. he does a great job. More

Service on 11/19 I was very satisfied that my service was completed in a timely manner and I was satisfied with the attention I received from Frank. I am always comfo I was very satisfied that my service was completed in a timely manner and I was satisfied with the attention I received from Frank. I am always comfortable in your lobby while waiting for my car More

Treated indifferently by service dept. I had plans to become a Hyundai lifer until I bought this Tuscon. I spent almost three years complaining about my transmission until finally it got so I had plans to become a Hyundai lifer until I bought this Tuscon. I spent almost three years complaining about my transmission until finally it got so bad that it had to be replaced- twice. I am so done with Hyundai. It still makes noises that none of the loaner cars made and the service people "can't hear " anything. It has to be driven to be heard.....they've been told every time I go in there which right now is infrequent because of hard feelings. Yesterday I made an appt at the counter for later on in the day and when I went for the appt asked to have my non working hatch looked at also. I sat for over an hour and a half and when I was called, the hatch had been fixed but no oil chg. This is at 8 at night. Now I'm waiting some more for the oil to get changed. No more Hyundai for me. More

Great service This was my first service appointment and my service advisor was Tim! He was quick and efficient! He was super friendly and made my experience a pleas This was my first service appointment and my service advisor was Tim! He was quick and efficient! He was super friendly and made my experience a pleasant one! More

Stress free service I pulled my car to the service area and they immediately pointed me to where I needed to go and the wait wasn’t even that long. I pulled my car to the service area and they immediately pointed me to where I needed to go and the wait wasn’t even that long. More

Awesome Service as Always I came in for my routine Full-Synthetic Oil change and was advised there would also be a Software Update. It was very busy and yet the Assistant Servi I came in for my routine Full-Synthetic Oil change and was advised there would also be a Software Update. It was very busy and yet the Assistant Service Manager, Ms. Cawley, was very helpful in getting me in and out in the shortest amount of time. She kept me updated on the progress and even provided me with some money-saving tips for next time. My Sales Manager, Ms. Verdelotti, always knows when I am there and makes it a point to make my visit unmistakably efficient. Oliver took very good care of the car and all the special requests that I made. Thank you all... See ya soon! More

Great Service Center Mr. Roach was AWESOME. I specifically ask for Barry to attend to my car. He is a great employee and would recommend him for EMPLOYEE OF THE YEAR AT Mr. Roach was AWESOME. I specifically ask for Barry to attend to my car. He is a great employee and would recommend him for EMPLOYEE OF THE YEAR AT Hyundai of New Port Richey. More