Hyundai of New Port Richey - Service Center

warantee work Lily Cawley was truly awesome. She handled the situation in a curtious manner and checked for all my system updated without me asking Thank You Lily Cawley was truly awesome. She handled the situation in a curtious manner and checked for all my system updated without me asking Thank You More

Multiple visits I brought my car in because my check engine light cane on and engine started bucking. After sitting at dealership for almost 2 hours I am told that th I brought my car in because my check engine light cane on and engine started bucking. After sitting at dealership for almost 2 hours I am told that the issue has to do with the software update recall that was done 3 months ago and that I will be getting a rental for a couple of days. That’s fine and all. I get a call the next morning being told my car is fixed and that the wiring harness needed to be replaced. After getting the car home’ I start having the exact same issue I did before. I bring the car back after work the next day and sat there for another hour and a half and then told I’m getting my rental back and that they aren’t sure what’s wrong. Again 2 days later they call me and say it’s fixed and that it was my knock sensor, this is the 2nd time in a year and a half I brought my car there for something and was told it was fixed when it wasn’t. The first time my defrost wasn’t working. After being told it was fixed still wasn’t working and had to bring car back the next day. More

Easy Breezy Straight forward and to the point service. Roxane was the best! On time appointment and good communication. The waiting area kinda sucks but that the Straight forward and to the point service. Roxane was the best! On time appointment and good communication. The waiting area kinda sucks but that the only complaint. More

Mystery noise found! Great service tech found an annoying rumbling noise in my Sante Fe. Broken sway bar connection replaced and on my way. Thanks so very much Great service tech found an annoying rumbling noise in my Sante Fe. Broken sway bar connection replaced and on my way. Thanks so very much More

time wasted away The quality of the work was fine, but 2 hours for a scheduled oil change & tire rotation is time wasted. Either schedule more time per customer or res The quality of the work was fine, but 2 hours for a scheduled oil change & tire rotation is time wasted. Either schedule more time per customer or reschedule us. We have better things to do with our time. It shouldn't have taken more than 30 minutes for this repair. Vet disappointed. More

Oil change and regular maintenance As soon as I enter greeted like family and no nonsense, they ask reason for visit. I tell them my needs and they handle just that. Always very friendl As soon as I enter greeted like family and no nonsense, they ask reason for visit. I tell them my needs and they handle just that. Always very friendly and welcoming. They always go over in detail what was done to the car and explain any concerns they see. More

Wonderful customer service I was greeted with quick a quick response to my visit. The service representative was extremely pleasant and helpful. The car was worked on in a relat I was greeted with quick a quick response to my visit. The service representative was extremely pleasant and helpful. The car was worked on in a relatively short time. More

Oil change only Even though i was an hour and a half early for my appointment they got me in and out. Oil change, popcorn and a great coffee machine made for a great Even though i was an hour and a half early for my appointment they got me in and out. Oil change, popcorn and a great coffee machine made for a great trip from Largo. Service writer treated me great. More

Great Customer Service Went in for an alignment. Got a free tire rotation ,vacum of interior, and new wiper blades plus oil and air checked. Very friendly and the coffee wa Went in for an alignment. Got a free tire rotation ,vacum of interior, and new wiper blades plus oil and air checked. Very friendly and the coffee was hot and tasty. Will be back. More

Pretty quick and thorough Love going here versus Brandon for maintenance. Wait times are fairly short and the reps are superior to most places I have been to, and polite. Love going here versus Brandon for maintenance. Wait times are fairly short and the reps are superior to most places I have been to, and polite. More