Hyundai of New Port Richey - Service Center
New Port Richey, FL
2,345 Reviews of Hyundai of New Port Richey - Service Center
Santa Fe Service Always fast and accurate and willing to take the time to explain any issues and resolve them. I always talked my vehicle to Hyundai NPR Always fast and accurate and willing to take the time to explain any issues and resolve them. I always talked my vehicle to Hyundai NPR More
Zero reliability The service department had our car for over a month, on top of me going in EVERY week prior for a month to measure my oil. When I went in for them to The service department had our car for over a month, on top of me going in EVERY week prior for a month to measure my oil. When I went in for them to check my oil it took at least an hour with no communication on time or processes. During the month that they had my car I was told on multiple occasions to expect my car by end of week. By the end of each week I did not have my car or a call as to why. I would have to call each week myself for an update. The service department is a joke with communication. I would not go back if my car was on fire. Worst experience. More
Consistently great service. This is my 3rd Hyundai in a row, and 2nd from this dealership in 5 years. I'm so enamored by the quality and the positive attitudes I've encountered h This is my 3rd Hyundai in a row, and 2nd from this dealership in 5 years. I'm so enamored by the quality and the positive attitudes I've encountered here that if they switched to a different automaker, I'd have to consider switching makes just to stay with them. Roxane was extremely thorough and asked two service consultants to make extra sure her answers were correct. More
Smooth and simple! My service associate made my appointment very smooth! Roxanne kept me updated on the progress throughout the whole time I was there! Thank you so much My service associate made my appointment very smooth! Roxanne kept me updated on the progress throughout the whole time I was there! Thank you so much! More
its was a good attendace everything was perfect, there was a good attetion towards me, the service was really fast and reqlly amazing, there wqs really goog quality thank you everything was perfect, there was a good attetion towards me, the service was really fast and reqlly amazing, there wqs really goog quality thank you very much More
Service engine light I have a 2018 Hyundai Elantra Sport with 20,000 miles on it my service engine light came on recently. I brought my car in they told me I needed my fu I have a 2018 Hyundai Elantra Sport with 20,000 miles on it my service engine light came on recently. I brought my car in they told me I needed my fuel system cleaned 150.00 later and less than a week later here I am again with my service engine light on again this is my 3rd Hyundai never had this problem! More
roy landis is a pro have had roy landis help me before-very knowledgeable, explains repairs clearly & concisely. I had a repair that was covered on a warranty extension have had roy landis help me before-very knowledgeable, explains repairs clearly & concisely. I had a repair that was covered on a warranty extension (clock switch ) and was extremely pleased. More
Poor service Went in for an oil change 2 hrs later still not done car wasn't washed load with bird crap & then when they washed it they used a power washer on my Went in for an oil change 2 hrs later still not done car wasn't washed load with bird crap & then when they washed it they used a power washer on my rims so close it took the silver off my rims nothing was reported b ty the people or supervisor never again next is a lawyer went back there they said our daughter they don't have a GM there WORST PLACE EVER ! 😡😡 More
Recall About 6 weeks ago I received a recall notice regarding my Vehicle, I promptly made an appointment online for mid July. When I arrived for the service About 6 weeks ago I received a recall notice regarding my Vehicle, I promptly made an appointment online for mid July. When I arrived for the service I was informed that the part was not available for repair and that I would need to return for the repairs. When I did it was repaired with no problems. The dealership needs to do a better job of notifying owners regarding parts availability !! More
Quick My mantainance was finished much faster than I expected at a reasonable price. The part was ordered without asking because last time Liliya noticed th My mantainance was finished much faster than I expected at a reasonable price. The part was ordered without asking because last time Liliya noticed the inside door panel was chipped and damaged. Appreciate her observations and dedication. More