Hyundai of New Port Richey - Service Center

Best dealership I've dealt with. Had an appointment, Was taken promptly ,everyone was very very pleasant and helpful. Gave a great review today at work. I was surprised that it took Had an appointment, Was taken promptly ,everyone was very very pleasant and helpful. Gave a great review today at work. I was surprised that it took over 2 hrs for my first oil change, but it was Monday morning and I'm sure people were getting their cars serviced for holiday travel. Before my Tuscon I leased a Sonata which loved but the lease was up and I wanted to go back to an SUV. I just miss my sunroof so so much Carol Sedor More

Andrew was my Knight in Shining Armour After years of struggling with multiple problems with my Elantra, Andrew stuck with it and eventually solved all of the problems and stepped up to the After years of struggling with multiple problems with my Elantra, Andrew stuck with it and eventually solved all of the problems and stepped up to the plate numerous times to ensure I was a satisfied customer. He is the best! More

They drove me home while I waited Extended warranty was worth it. A/C compressor went. They drove me home and picked me back up within a few hours. Friendly service and gave me a compl Extended warranty was worth it. A/C compressor went. They drove me home and picked me back up within a few hours. Friendly service and gave me a complete diagnostic More

Satisfied I wish someone would come out with you to your car, and explain to you what they did and what needs to be done and just to go over and give you a run I wish someone would come out with you to your car, and explain to you what they did and what needs to be done and just to go over and give you a run down. I don’t like that they just hand you your keys and send you on your way. Need to take more time for that personal connection. Also you can’t even call the line to make a appointment for service I never get anyone. I have to actually go in to the dealership and make a appointment. More

Service Review Dealership is clean and service is good and done in a timely manner. People are friendly and very helpful with questions being asked about service bei Dealership is clean and service is good and done in a timely manner. People are friendly and very helpful with questions being asked about service being done. More

Unreasonable Wait Time Everyone is very friendly and the facility is clean and inviting. However, despite having made an appointment for a routine service, the scheduled oil Everyone is very friendly and the facility is clean and inviting. However, despite having made an appointment for a routine service, the scheduled oil change took 2 hours to complete. I’m not all that sure what the point of making an appointment is. More

Success in Time I had an oil change and filter, tires rotated, engine air filter replaced, and air conditioner filter replaced. I asked the service man if this could I had an oil change and filter, tires rotated, engine air filter replaced, and air conditioner filter replaced. I asked the service man if this could be done in 15 minutes? He smiled of course and said they will get it finished in no time but a good possibility not 15 minutes. Of course I was just kidding. But it was finished quicker then I expected. I even had the floors cleaned and a car wash. A excellent job well done. Hats Off Guys!!!!!!!!!!!!!! More

My experience I was told that my service would take about three hours so I brought a book to pass time. My service representative was extremely helpful, he went ove I was told that my service would take about three hours so I brought a book to pass time. My service representative was extremely helpful, he went over what was to be taken care of. I also decided to do window tinting, and still out in my time frame. Thank you More

Recall I came in for a recall and when I arrived was told that a second recall would also be fixed. All went well. The showroom was very clean and comforta I came in for a recall and when I arrived was told that a second recall would also be fixed. All went well. The showroom was very clean and comfortable. More

HAD TO WAIT ENTIRELY TOOI LONG!!! Had an appointment did not leave service center until over two hours & half later just to have an oil change!! UNACCEPTABLE!!! I have a heart condit Had an appointment did not leave service center until over two hours & half later just to have an oil change!! UNACCEPTABLE!!! I have a heart condition and was exhausted after I finally left. Don't make so many appointments if customers cannot leave after a REASONABLE TIME!!!! More