Hyundai of New Port Richey - Service Center

Excellent Service is always great and my service advisor Roxanne is awesome. She always makes sure my car is taking care of and that's why I come back. Service is always great and my service advisor Roxanne is awesome. She always makes sure my car is taking care of and that's why I come back. More

Great service awesome people I just went in to get my oil change. I love this place, They always go the extra mile to make you happy. All the customer reps are very nice. They alw I just went in to get my oil change. I love this place, They always go the extra mile to make you happy. All the customer reps are very nice. They always have a smile on their face. More

1st maintenance The employees are very helpful and make sure everything is easy for me. I only waited 1 hour. Less actually and was very happy about it. The employees are very helpful and make sure everything is easy for me. I only waited 1 hour. Less actually and was very happy about it. More

Great Service The services Advisor Roy was very thorough and did a excellent job and letting me know the condition of my vehicle and what he thought needed to be do The services Advisor Roy was very thorough and did a excellent job and letting me know the condition of my vehicle and what he thought needed to be done outstanding couldn’t be more happy everybody there was very courteous!!!!! More

Service Tank you so much for The excellent service for my car. I recommend this dealer for all my friends. Thanks Armando for all you help Tank you so much for The excellent service for my car. I recommend this dealer for all my friends. Thanks Armando for all you help More

Upselling Service Advisor I've been here before and everything was good. But this time around I went in for an oil change and the advisor (Mary) said that I needed a belt chang I've been here before and everything was good. But this time around I went in for an oil change and the advisor (Mary) said that I needed a belt change. At first I declined and said that if it broke that I would just have the car towed in. She went on to say" that would be only if the belt didn't take the whole motor with it." So not knowing a whole lot about these things, and with a sense of fear, I had the belt replaced. And this was even when I couldn't really afford it. I then watched the tech install it and asked if the belt was as bad as I was led to believe. "No, it's just worn and getting to where you should start thinking about it." Another thing was that it took about twenty minutes at the most, but cost me 169 dollars. Completely ridiculous. I used to speak favorably about Hyundai of New Port Richey but Mary put an extremely bad taste in my mouth about the place. It's too bad that one person can trash the reputation of a business so quickly with only a moment's lack of integrity. It also makes me wonder how many others she took advantage of with her tactics. But want to say that the tech was outstanding. More

Easy Peasy I got their very early, was filling out the drop off form when the Svc Manager came out, finished the form and I was outta there. Two hours later I go I got their very early, was filling out the drop off form when the Svc Manager came out, finished the form and I was outta there. Two hours later I got the call to pick up the car.. Doesn’t get much better than that. Oh yeah did I mention the bill would have been$0 but I requested synthetic oil:D More

15,000 mile check up Came in for my 15,000 mile check up, everything went well & I ended up getting a wheel alignment. I don't think that should take 4 hours, that's the Came in for my 15,000 mile check up, everything went well & I ended up getting a wheel alignment. I don't think that should take 4 hours, that's the only thing I can complain about. More

Excellent Service I cannot say enough about how special Roxanne is in your service department. What a wonderful "can-do" attitude. Service is always timely and efficien I cannot say enough about how special Roxanne is in your service department. What a wonderful "can-do" attitude. Service is always timely and efficient and she always goes the extra mile More

Oil changea This was our first experience with the Sunday service and it was great. Got the oil changed, tires rotated and car wash in less than one hour! They This was our first experience with the Sunday service and it was great. Got the oil changed, tires rotated and car wash in less than one hour! They also did a minor warranty repair. More