Hyundai of New Port Richey - Service Center

Shaun is amazing. Shaun always keeps me informed and makes sure the service is done on time and correctly. My car is always well taken care of. Thanks again Shaun Shaun always keeps me informed and makes sure the service is done on time and correctly. My car is always well taken care of. Thanks again Shaun More

First service for 2019 Elantra Great customer service and timely in and out turnaround. Very polite and helpful. Answered all questions I had and explained how the customer care pla Great customer service and timely in and out turnaround. Very polite and helpful. Answered all questions I had and explained how the customer care plan and initial free oil changes work. More

Great place to have your car serviced! Shaun was my service writer. He kept me up to date on what I needed and what was the best deal. As always Shaun and the crew are always professional a Shaun was my service writer. He kept me up to date on what I needed and what was the best deal. As always Shaun and the crew are always professional and very friendly! Sorry I missed Pam on this service, maybe next time. Andrew helped advice me on another matter also for a future service. Kim was very friendly at check out. More

Pleasant & courteous Even though the place was packed I came out as predicted. Customer service we're friendly, informative and professional. I felt at ease. Not like in N Even though the place was packed I came out as predicted. Customer service we're friendly, informative and professional. I felt at ease. Not like in New York. More

I was just a number. I made an appointment for oil change. I was greeted, checked in and told she would come get me when it was finished. Several times over 2 1/2 hours Ma I made an appointment for oil change. I was greeted, checked in and told she would come get me when it was finished. Several times over 2 1/2 hours Mary came into the waiting room she looked around to find who she was looking for. On one occasion I was looking at her and she said to me dismissively, "we're still working on it". After 2 1/2 hours, I just so happen to hear my name called over head. I realize there is a multi-point inspection given with each oil change. I explained to her and I checked in I had just had the engine replaced 8 weeks ago and the car had been totally inspected. I imagine that mandatory inspection, which was unnecessary, is done without regard to the individual customers needs. I won't be back, I won't make that 30 minute drive. I'll go to another dealership that won't herd me through. More

Always excellent I was upset at having my 2018 having two battery jumps in one day and AAA did not have a battery to replace it. I had to get to my dealership where I I was upset at having my 2018 having two battery jumps in one day and AAA did not have a battery to replace it. I had to get to my dealership where I had the car serviced about the week before. I was greeted by one of your best service reps who took excellent care of me and had my car. He was professional and caring in a stressful situation. I have always had great service but really went the extra mile More

Love this place! Tim Hernandez was very friendly and got my car back to me in the time frame promised. The manager John Little was super nice and helped get my repairs Tim Hernandez was very friendly and got my car back to me in the time frame promised. The manager John Little was super nice and helped get my repairs done at a great cost. As usual I can’t say enough good things about the care I get from my Hyundai guys! Thanks! More

Poor service/given wrong information/no callback I went in to service with a list of approximately 10 different problems. I was given wrong information, I was lied to and when I called back to speak I went in to service with a list of approximately 10 different problems. I was given wrong information, I was lied to and when I called back to speak with the same service representative for an explanation he couldnt provide one. He took my contact info for a call back and I still have not received a call back. More

Great experience! I dropped off my new Tucson to have an exterior protective coat and interior scotchgard. The service department did a great job, my truck looked fanta I dropped off my new Tucson to have an exterior protective coat and interior scotchgard. The service department did a great job, my truck looked fantastic. More

Warranty Came in with a break light issue, it was warranty covered. The employees were quick and knowledgeable. I am coming back for future services I will nee Came in with a break light issue, it was warranty covered. The employees were quick and knowledgeable. I am coming back for future services I will need. More