Hyundai of New Port Richey - Service Center
New Port Richey, FL
2,346 Reviews of Hyundai of New Port Richey - Service Center
Oil change + some minor issues Had an issue with the high beams switch & a rattling overhead light ... Garrett said he’d order up the parts @ no charge, which was a given for the fo Had an issue with the high beams switch & a rattling overhead light ... Garrett said he’d order up the parts @ no charge, which was a given for the former but really appreciated for the latter ... over & above which is always nice ... More
I was expecting to receive $20 OFF for Lifetime Alignment I had my car serviced yesterday, 26 November 2019, at Hyundai Certified Used Cars center. The 15K mile service went well with one exception. The techn I had my car serviced yesterday, 26 November 2019, at Hyundai Certified Used Cars center. The 15K mile service went well with one exception. The technician confirmed the car needed a wheel alignment. I agreed for Lifetime Alignment at $149.99. When I came home and opened their website I saw a service offer of $20 OFF for Lifetime Alignment. Of course, I didn't know about this offer at the time of service, and the service advisor didn't offer $20 OFF which I could have redeemed in the store from my phone. I think this is unfair. Otherwise, I have no complaints. More
To busy Just to busy expect to stand limited amount of seat if your going to wait that long should have like a sandwich shop or some type of pastry Just to busy expect to stand limited amount of seat if your going to wait that long should have like a sandwich shop or some type of pastry More
GOOD AS ALWAYS My treatment at the service center is always excellent and I truly appreciate it. This last time I was there without my service dog, and received an e My treatment at the service center is always excellent and I truly appreciate it. This last time I was there without my service dog, and received an extra measure of kindness from Lilyia. Thank you. More
Your staff is great Had an oil change done...came back 2 days later to do some warranty work. Place is busy...a little bit of a wait the first time...l came at 6:00 AM t Had an oil change done...came back 2 days later to do some warranty work. Place is busy...a little bit of a wait the first time...l came at 6:00 AM the second time. More
Service appointment The service appointment for maintenance and recalled update was done in a timely way. Kevin kept me informed, texted updates and was very helpful duri The service appointment for maintenance and recalled update was done in a timely way. Kevin kept me informed, texted updates and was very helpful during the two hours that I waited. More
Service This dealership is all about customer service. Friendly staff. Great waiting area if you chose that Shuttle available if your wait is long. Awesome This dealership is all about customer service. Friendly staff. Great waiting area if you chose that Shuttle available if your wait is long. Awesome location too. More
Terrible service We have been there several times and, even though I asked them to vacuum and wash the vehicle every visit (a complimentary service) it is never done. We have been there several times and, even though I asked them to vacuum and wash the vehicle every visit (a complimentary service) it is never done. Took 2 vehicles to get the windows tinted and asked again. When they called to advise the first vehicle was read. i asked of they washed and vacuumed the car. They said yes. Went to pick up the vehicle and it eased not washed nor vacuumed. Spoke to the manager about it. Left the second vehicle and I was assured that it would be washed and vacuumed. Returned to get the second vehicle and it was not vacuumed. Terrible service. I do not recommend. More
Oil Change I can't believe it took almost 2 hours for a simple oil change🙄. I realize their are times a business can be extremely busy. However, I expect better I can't believe it took almost 2 hours for a simple oil change🙄. I realize their are times a business can be extremely busy. However, I expect better from Hyundai More
Maintenance in service Mary helped me as always Thank you Mary for your kindness and always willing to assist me. If you look at my maintenance history and my address you will see I do come here and Thank you Mary for your kindness and always willing to assist me. If you look at my maintenance history and my address you will see I do come here and have Mary assist me ... thank you so much More