Hyundai of New Port Richey - Service Center

Oil change They were efficient and I was out in just under a hour.Juan was a very pleasant service tech. I would send my friends to your dealership. They were efficient and I was out in just under a hour.Juan was a very pleasant service tech. I would send my friends to your dealership. More

Very disappointed this time Very unhappy with my service this time. Balancing issues and tire vibrations that were present were not resolved. The problem your mechanic diagnosed Very unhappy with my service this time. Balancing issues and tire vibrations that were present were not resolved. The problem your mechanic diagnosed was not the issue. When it persisted after I left I returned to the service center and w hen I came back your mechanic told me to go somewhere else to fix the problem because his repair was correct according to your machines calibration. Well your machine must be malfunctioning because when I went somewhere else they fixed the problem immediately. I guess I should continue with them because your guy couldn't fix it. Also, I was entitled to a free oil change but your guy gave me a package which technically charged me for the oil change. Very poor, unethical experience overall. Very unhappy More

Detail Oriented My main contact Kevin kept me up to speed on the repairs that were needed and helped me to schedule a future repair that I was waiting on a part for. My main contact Kevin kept me up to speed on the repairs that were needed and helped me to schedule a future repair that I was waiting on a part for. All good. I will be back. More

Great experience! Easy to set appointment. Fast service. Friendly and informed personel. My service director answered all my questions and was very patient with me. He Easy to set appointment. Fast service. Friendly and informed personel. My service director answered all my questions and was very patient with me. He treated me like family.. Love Hundai of New Port Richey! More

Enjoyed selecting my car from Hyundai.. I had a great experience at Hyundai, my salesman was very polite, answered all my questions about the Sonata I was looking at while my car was getting I had a great experience at Hyundai, my salesman was very polite, answered all my questions about the Sonata I was looking at while my car was getting an oil change, he sold me a white Sonata, very happy! More

Quick service Quick friendly service for an oil change. Vacuum and wash included was VERY NICE!...and so was Roxanne. Receiving texts updates while there was also n Quick friendly service for an oil change. Vacuum and wash included was VERY NICE!...and so was Roxanne. Receiving texts updates while there was also nice More

Takes too long. Every time I go for service I end up spending 2 plus hours no matter what the service is. I get told one time and it ends up being longer always. It d Every time I go for service I end up spending 2 plus hours no matter what the service is. I get told one time and it ends up being longer always. It doesn’t matter if you have an appointment or not. Very slow service is an inconvenience. More

Quick Service Friendly Techs Techs and staff were friendly and helpful. We went in for an oil change and ended up with 3 recalls that needed to be fixed. My technician answered my Techs and staff were friendly and helpful. We went in for an oil change and ended up with 3 recalls that needed to be fixed. My technician answered my questions and car was serviced sooner than expected. The waiting area was comfortable with chairs and tables, wifi, tv, popcorn and coffee. More

Great quick service I evacuated for hurricane Dorian when I returned my battery would not start I did not have an appointment at the dealership but I was received in a fr I evacuated for hurricane Dorian when I returned my battery would not start I did not have an appointment at the dealership but I was received in a friendly fashion work was done quickly and any questions I had were handled but probably More

The best! Everyone was so polite, caring and professional. I would definetly recommend New Port Richey Hyundai to my family and friends. This dealership rocks. Everyone was so polite, caring and professional. I would definetly recommend New Port Richey Hyundai to my family and friends. This dealership rocks. The BOMB! More