Hyundai of New Port Richey - Service Center

Excellent Service visit Made appt online the night before for 1:30 7k mike check. Arrived around 11 am to drop off. Long line of cars in service and thought it was going to Made appt online the night before for 1:30 7k mike check. Arrived around 11 am to drop off. Long line of cars in service and thought it was going to take a long time and to my surprise it didn’t at all. Got checked in, left the keys and was told I would get a text. I did a couple hours later, along with a call it was done. When I picked it up, it was later in the evening and I was handed the key and no charge (maintenance plan) and away I went. It was great! More

Great dealership! Dealer takes responsibility for parts that should not wear out. Reps are kind, professional and fast. The work is excellent. They always give a free Dealer takes responsibility for parts that should not wear out. Reps are kind, professional and fast. The work is excellent. They always give a free exterior wash with any service repair. More

Barry Roach to the rescue ! I experienced a slight issue with the audio portion of my GPS today. . I stopped in , spoke with Barry and ... fixed in 3 minutes! God Bless him a I experienced a slight issue with the audio portion of my GPS today. . I stopped in , spoke with Barry and ... fixed in 3 minutes! God Bless him and he is a marvelous asset to our family ! More

Almost 2 hours for an oil change If it were not for the incredibly great care that I received from Liliya Cawley 278 (service dept) I would have been really upset about the wait. Eve If it were not for the incredibly great care that I received from Liliya Cawley 278 (service dept) I would have been really upset about the wait. Even though I had a really bad day and was not happy waiting almost 2 hours it was not a big deal due to the great service I received from her. A piece of advice, hire more genuinely caring people like Liliya and your business will continue to do great! More

Friendly, Efficient and Trustworthy I brought my car in for an oil change and it was performed quickly and efficiently. Mary was my service adviser and was pleasant and friendly as usual I brought my car in for an oil change and it was performed quickly and efficiently. Mary was my service adviser and was pleasant and friendly as usual. Andrew made sure to stop and say hello. I trust that my car will be taken care of. This is why I drive approximately 50 miles round trip just for an oil change. More

Free oil change I came in with my husband’s car to get a free oil change and everything went smoothly and the car was finished and ready within the time promised. Jua I came in with my husband’s car to get a free oil change and everything went smoothly and the car was finished and ready within the time promised. Juan was professional and kept me updated on the status of the vehicle through out my wait. More

very good Mr. Aviles was very informative and helpful and I for one found Mr. Aviles very trustworthy. I had some problems but Mr Aviles took care of it by indi Mr. Aviles was very informative and helpful and I for one found Mr. Aviles very trustworthy. I had some problems but Mr Aviles took care of it by indicating that the same is under the recall......talking about honesty! By the way by no means am I associated w/ any dealership/or any service center....just plain customer. More

Quick and friendly I was able to schedule on the same day and the price was very reasonable. I would definitely recommend this place to all my friends I was able to schedule on the same day and the price was very reasonable. I would definitely recommend this place to all my friends More

Service was fast and professional My service representative, Barry Roach, was pleasant and informative. The seating area was clean and free coffee and popcorn were available. The res My service representative, Barry Roach, was pleasant and informative. The seating area was clean and free coffee and popcorn were available. The restrooms were also tidy. More

Great Customer Care After complaining that we were kept waiting over 2 hours for an oil change, the Service Manager reached out to me with an apology and a free oil chang After complaining that we were kept waiting over 2 hours for an oil change, the Service Manager reached out to me with an apology and a free oil change. He personally called me and went above and beyond expectations! I think the whole team at HNPR is amazing, and I have leased 2 vehicles from them so far. I love my Hyundai Tucson!! More