Hyundai of New Port Richey - Service Center

Came through in a pinch More service centers should be open as late as they were, as I needed my car serviced, but couldn't get to the Hyundai service center near home. The f More service centers should be open as late as they were, as I needed my car serviced, but couldn't get to the Hyundai service center near home. The fact they were open until 7pm ( or 8, I don't remember off hand) really helped. More

Service good but SLOW. Service department is good but, having an appointment there seems to mean nothing to them. I had an appointment to have tire pressure checked, and ha Service department is good but, having an appointment there seems to mean nothing to them. I had an appointment to have tire pressure checked, and have the service light reset, little over 2 hours. Once my car made it into a bay, it was out 10-15 minutes later. I ended up talking with 2 other customers saying the same thing. This is the second time my biggest complaint with them has been speed when you have an appointment. How about dedicating a number of techs to appointments and then not overbook. More

Service of my Hyundai I always go back to my dealership for service on my car. The service personnel at New Port Richey Hyundai have proven themselves to be professional an I always go back to my dealership for service on my car. The service personnel at New Port Richey Hyundai have proven themselves to be professional and trustworthy. More

Friendly Customer Service Took my new Santa Fe in to get the protective coating put on. Took care of me before my appointment time. Called when car was ready. Great customer se Took my new Santa Fe in to get the protective coating put on. Took care of me before my appointment time. Called when car was ready. Great customer service. Love my new Santa Fe! More

Everybody is very friendly and the service very fast. The service does a great job with my vehicle and they are very fast and the people are very friendly and always make sure you are happy The service does a great job with my vehicle and they are very fast and the people are very friendly and always make sure you are happy More

Service dept. is wonderful Garrett is super nice and very eager to be helpful. Waiting area is clean & comfortable . Everyone is friendly and helpful. I have worked with Garrett Garrett is super nice and very eager to be helpful. Waiting area is clean & comfortable . Everyone is friendly and helpful. I have worked with Garrett the last few times I was there. More

Window tint Had my windows tinted here and they were very quick and the windows look great. Would recommend tinting her to anyone. Service department is very n Had my windows tinted here and they were very quick and the windows look great. Would recommend tinting her to anyone. Service department is very nice and helpful. More

Made a bad day better!! My day started rough, with a dead car battery. I took it in and it was replaced quickly and they did everything to make my bad day better. Very kind p My day started rough, with a dead car battery. I took it in and it was replaced quickly and they did everything to make my bad day better. Very kind people, Tim especially. More

Us vs them mentality. I don't enjoy taking my car here. I have a warranty on the car and at no point have they been able to fix something that should be under warranty. Eve I don't enjoy taking my car here. I have a warranty on the car and at no point have they been able to fix something that should be under warranty. Every time I see them, they come up with some magical explanation for why the car isn't covered under said warranty, including accusing me of getting in a crash because they spotted a tiny scratch on the bumper that supposedly took out my entire electrical system. I've never so much as bumped into anything in this car; I take exceptional care of it. I loved the car, but the warranty that isn't worth a xxxx (per the service department's report), and the culture at the service department, has made me reconsider ever buying a Hyundai again. I don't blame Pam for this; I think it's an upper management/corporate issue, but I had to put down who I worked with. More

Not happy I took my car for a oil changes for it took more 2 hours I went 9:15 am and get out at 11:30 . I was so mad . I took my car for a oil changes for it took more 2 hours I went 9:15 am and get out at 11:30 . I was so mad . More