Hyundai of New Port Richey - Service Center

Window stuck open Came in because the driver's window was stuck open. They took the car in, diagnosed the problem and replaced the regulator. In and out in an hour. Came in because the driver's window was stuck open. They took the car in, diagnosed the problem and replaced the regulator. In and out in an hour. More

Great service Went in for an oil change and asked about brakes. Was given a quote and then my service tech brought me info on value brakes. Went in for an oil change and asked about brakes. Was given a quote and then my service tech brought me info on value brakes. More

My brake job cost $210 where I could have Donut for 250 with To change a fog light your company wanted $90. Told me they'd have to take the bumper off which is ridiculous. There are two screws underneath that fo To change a fog light your company wanted $90. Told me they'd have to take the bumper off which is ridiculous. There are two screws underneath that fog light that you unscrew and pull the vinyl back. And then just slip in the new bulb 4 less than $20 More

Garrett was attentive and accommodating. Was acknowledged in a timely manner. Everything was explained to me in terms that I could understand Waiting area was clean and seating was comfort Was acknowledged in a timely manner. Everything was explained to me in terms that I could understand Waiting area was clean and seating was comfortable. More

Terrible Took an appointment because they said it would be a 3 hour wait. Came in for my appointment and still waited 3 hours for an oil change Took an appointment because they said it would be a 3 hour wait. Came in for my appointment and still waited 3 hours for an oil change More

Don’t bother to make an appointment. Making an appointment was a waste of time. We got there at 11am and they didn’t take the car back til 2p. Car wasn’t finished until after 4:30-5p. Abs Making an appointment was a waste of time. We got there at 11am and they didn’t take the car back til 2p. Car wasn’t finished until after 4:30-5p. Absolutely ridiculous! No one even bothered to apologize for everything taking so long. More

Horrible This has been the worse experience I've had with Hyundai of NPR. The Service Advisor has giving me more excuses than trying to resolve the problem iss This has been the worse experience I've had with Hyundai of NPR. The Service Advisor has giving me more excuses than trying to resolve the problem issue or provide me any feed back on the status of my car. I had 20bwait an hour and half for a loaner, when I was dropped off at Herts the gentleman was very helpful and was congratulating me on my new arrival which in fact I'm not pregnant as he told me Kevin told him I was pregnant so he could get me in out a little faster since I was waiting so long. The man was so embarrassed and felt extremely bad. He said he couldn't believe Kevin would tell him that and he was going to address it with him as well. I dont appreciate the service I am receiving from Kevin at all. I want a manager or someone to contact me. I always have my service done at this Hyundai location. More

Wonderful Service Dept My only complaint is even though you make an appointment, you wait 1 1/2 to 2 hours to get your car back. Employees are helpful and friendly. My only complaint is even though you make an appointment, you wait 1 1/2 to 2 hours to get your car back. Employees are helpful and friendly. More

Great professional service and wonderful people These folks seem to always get great people to bring their very best to the job. Professional in every way. Also very courteous and kind. My car wa These folks seem to always get great people to bring their very best to the job. Professional in every way. Also very courteous and kind. My car was ready in no time! More

Job well done I was very happy with the service from the service department and very pleased with the outcome of taking care of my car. Very plesant service tech. I was very happy with the service from the service department and very pleased with the outcome of taking care of my car. Very plesant service tech. More