Hyundai of New Port Richey - Service Center

Usual Great Service Shaun (ALWAYS) makes the service visit relaxing and professional. His communication is excellent by keeping you informed and when he gives you a compl Shaun (ALWAYS) makes the service visit relaxing and professional. His communication is excellent by keeping you informed and when he gives you a completion time, you can set your watch because that’s when your car will be ready. Shaun is just a great guy. Regards, Courtney More

Drunk lock fix Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to see Shaun, he is the best so far! More

Good excellent and nice The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and service. Left with a done repairs and a clean car More

Great service! Wonderful service! Great experience!!! The service advisor Lily was nice and called me when my car was done! I recommend this dealership to anyone! Th Wonderful service! Great experience!!! The service advisor Lily was nice and called me when my car was done! I recommend this dealership to anyone! They are great!!!! More

Excellent service Mary B. is an excellent service rep and is always friendly and pleasant to deal with. I highly recommend this service department. Pricing is fair. Mary B. is an excellent service rep and is always friendly and pleasant to deal with. I highly recommend this service department. Pricing is fair. More

Everyone is so courteous and I really had a great agent Tim I had an enjoyable experience and would recommend your service staff to everyone I know and the waiting room was a really nice place to wait and relax I had an enjoyable experience and would recommend your service staff to everyone I know and the waiting room was a really nice place to wait and relax while the service work was done More

Professional I needed wheel bearing replaced and a courtesy oil change w my fluids topped off. Called for appointment Saturday w no call back. Called again Sunday I needed wheel bearing replaced and a courtesy oil change w my fluids topped off. Called for appointment Saturday w no call back. Called again Sunday service closed but booked Monday 8:00 appointment dropped my vehicle off Sunday night using convenient lock box option. Was called 8 told have my car will get follow up in couple hours w assessment and pricing. That turned into 6 hours to find out my assumption on what I needed was correct. Given options for factory or after market which I appreciated. Took an extra day for parts to be installed as one arrived broken. Was notified of this so and gave me discount for the inconvenience . Still 5/5 until I get my car 5:54. I get in my car 1 min later my same sensor alert telling me I need washer fluid is dinging at me. They took care of all the hard stuff and forgot the easiest item. Only allows 4 or 5. Would give 4.9 More

Great dealership Hyundai of New Port Richey took very good care of us when our car went down. Fixed it promptly and being new to this Florida area that was a blessing. Hyundai of New Port Richey took very good care of us when our car went down. Fixed it promptly and being new to this Florida area that was a blessing. I will trust them for all our future needs and care. More

Oil change + some minor issues Had an issue with the high beams switch & a rattling overhead light ... Garrett said he’d order up the parts @ no charge, which was a given for the fo Had an issue with the high beams switch & a rattling overhead light ... Garrett said he’d order up the parts @ no charge, which was a given for the former but really appreciated for the latter ... over & above which is always nice ... More

I was expecting to receive $20 OFF for Lifetime Alignment I had my car serviced yesterday, 26 November 2019, at Hyundai Certified Used Cars center. The 15K mile service went well with one exception. The techn I had my car serviced yesterday, 26 November 2019, at Hyundai Certified Used Cars center. The 15K mile service went well with one exception. The technician confirmed the car needed a wheel alignment. I agreed for Lifetime Alignment at $149.99. When I came home and opened their website I saw a service offer of $20 OFF for Lifetime Alignment. Of course, I didn't know about this offer at the time of service, and the service advisor didn't offer $20 OFF which I could have redeemed in the store from my phone. I think this is unfair. Otherwise, I have no complaints. More