Hyundai of New Port Richey - Service Center

Horrible I had an appt for my last free oil change on my new car, An hour and a half later with no car wash I was done. Unacceptable when you have an appt I had an appt for my last free oil change on my new car, An hour and a half later with no car wash I was done. Unacceptable when you have an appt More

Needs to improve Made appointment. Dealer had no record. Rescheduled and I arrive at appointment time. Was told they were swamped and it would be a 2.5 hour wait fo Made appointment. Dealer had no record. Rescheduled and I arrive at appointment time. Was told they were swamped and it would be a 2.5 hour wait for an oil change. I was sent to another dealer down the street and got oil changed which took over an hour. More

Flood car . Mary is Great ! What else is there to say, she always takes great care of me . The whole experience was awesome from the time it was towed in , till w Mary is Great ! What else is there to say, she always takes great care of me . The whole experience was awesome from the time it was towed in , till we picked it up ! More

Tire issues Went on 9/23/19 for new tires and drove home great. The next morning one of the new tires was flat. I went back on 9/25/19 to get that tire fixed. Went on 9/23/19 for new tires and drove home great. The next morning one of the new tires was flat. I went back on 9/25/19 to get that tire fixed. More

A Customer For Life Time after time I travel from Safety Harbor to New Port Richey just for an oil change when I can easily go somewhere near my home. I do this becaus Time after time I travel from Safety Harbor to New Port Richey just for an oil change when I can easily go somewhere near my home. I do this because of the A+ service I have received at every visit. You guys are amazing!!! More

Long wait I had a concern with one windshield wiper streaking. Just one wiper. I made the appointment the week before. After waiting almost 2 hours I told the r I had a concern with one windshield wiper streaking. Just one wiper. I made the appointment the week before. After waiting almost 2 hours I told the representative I had another appointment, so if they hadn’t started on my wiper I needed to go and reschedule. The lady told me that unfortunately cars were taken in the order they came in. I told her I had an appointment and she said everyone else did too. She did call a man from the service area who helped immediately. In the future I will go to an auto parts store where I can have a wiper installed in 5 minutes. A warranty loses its value if the time to receive service outweighs the service. More

Pleasant Everyone was courteous and I was told 2-3 hours and was done in an hour and a half and I was very pleased with the armor coating that was done as well Everyone was courteous and I was told 2-3 hours and was done in an hour and a half and I was very pleased with the armor coating that was done as well as the reclean More

Today service went well. Arrived 20 min. Early went in met the service manager. I covered the concerns from previous service. He Said he would check everything and be sure ev Arrived 20 min. Early went in met the service manager. I covered the concerns from previous service. He Said he would check everything and be sure everything was set to mfg .specs. in and out in an hour. I will check milage on next several tanks of gas and report back to him.. More

Good customer service and quality work I was happy they took care of my car within a couple hours as I had to wait for it. Everyone was very accommodating especially Mary. Thank you very mu I was happy they took care of my car within a couple hours as I had to wait for it. Everyone was very accommodating especially Mary. Thank you very much everyone:) More

Friendly staff that make you feel welcome. Freindly, courteous associates, that make you feel welcome. They treat you with respect and patience, and explain fully the service being done. Ni Freindly, courteous associates, that make you feel welcome. They treat you with respect and patience, and explain fully the service being done. Nice waiting room for service, with refreshments while you wait. More