Hyundai of New Port Richey - Service Center

I felt that service writer was not well enough informed I told Mary when I arrived that the a/c compressor was going bad and I had platinum warranty coverages no deductible She winced up her face like s I told Mary when I arrived that the a/c compressor was going bad and I had platinum warranty coverages no deductible She winced up her face like she never heard of that type coverage. Well after discovery by technician the compressor was indeed bad She called warranty company to take care of costs but never checked for a deductible After repairs I left Only to get a call two days later that I had left without paying a $100 deductible I told Mary again that my warranty is the best coverage Hyundai offers with no deductible She told me I will have to check that But I don’t think so I began then to have my doubts about her knowledge of warranties Personally I should not have experienced this type behavior by a service writer More

Customer service at the highest level! We recently had major repairs done by the service center. The service, from the time we walked in to the time we picked up the finished product was We recently had major repairs done by the service center. The service, from the time we walked in to the time we picked up the finished product was outstanding. I will be recommending them to all of my friends and neighbors! More

Great Service I am always pleased when I take my 2017 Elantra in for servicing. I call Roy Landis for the appointment and he is always very gracious. I called Ro I am always pleased when I take my 2017 Elantra in for servicing. I call Roy Landis for the appointment and he is always very gracious. I called Roy recently and said that my car would not start, he told me to bring it in as soon as I got a jump start. When I arrived the car was taken and a new battery was put in and the good news that Roy gave me was that it would not cost anything as it was still under warranty. I will always be recommending them to my friends. Yvonne Noel More

Two recalls and a service Exactly as promised. Awesome. Work was performed and my car was back to me in the timed estimate. I couldn’t be more pleased with the experience. Exactly as promised. Awesome. Work was performed and my car was back to me in the timed estimate. I couldn’t be more pleased with the experience. More

I have nothing bad to say about any ofmy visits to Hyundai My experiences with Hyundai of New Port Richey have ALWAYS been great. They are always courteous, friendly and professional. Barry, is the best, at w My experiences with Hyundai of New Port Richey have ALWAYS been great. They are always courteous, friendly and professional. Barry, is the best, at what he does for his customers. As being in my own businesses, for over 30 years, Barry is an asset to your business. I can not say anything but Hyundai runs a class act and that I am glad to be doing all of my business with you. Thanks,George Metz More

damage car bra my car bra was intact when I arrived.While driving home I realized it was flopping. I text Roy. He told me to bring it in. The service technician said my car bra was intact when I arrived.While driving home I realized it was flopping. I text Roy. He told me to bring it in. The service technician said it came in damage.My word against his. The service manager took his word. Now I am left with a damage car bra.I will NEVER bring my car here again or recommend this place More

2019 Santa Fe start-stop problems The car begin to experience start-stop problems. Sometimes at a stop sign/red light the car would cycle down and then stop. The car would completely The car begin to experience start-stop problems. Sometimes at a stop sign/red light the car would cycle down and then stop. The car would completely stop and I would have to put the shifter into N or P and restart the car all the while other drivers are honking at me to move. It sometimes would take 1-3 attempts for the car to start. I took the car in for service and they were unable to identify the problem. The did a software update. They provided a rental for 8 days. The service manager and techs were frustrated. Got the car back and no problems in the beginning however car had two start-stop problems today. The car was not driven for two weeks because of vacation. I have tried to video the start-stop problem in my neighborhood with a little more traffic control. No luck duplicating the problem. This problem has been discussed on Hyundai forums. Some reported the problem solved with the software update and one owner said his dealer tracked it down to a faulty Hyundai Part No.: 42700-2H000 SWITCH ASSY-POSITION. I really don't know what to do. I guess I will return the car for more troubleshooting. Mary has been helpful but I believe she is also frustrated. More

Large staff to satisfy your needs Choice of waiting in person or getting a ride home is helpful. Wait was longer than expected but they compensated on the price. Friendly and large sta Choice of waiting in person or getting a ride home is helpful. Wait was longer than expected but they compensated on the price. Friendly and large staff. More

Car repair No complaints Mary was very professional repair prices were a bit high but not unexpected did ask to change my wipers and that wasn’t done didn’t wan No complaints Mary was very professional repair prices were a bit high but not unexpected did ask to change my wipers and that wasn’t done didn’t want to wait anymore so I will take care of it myself More

CHIEF YOUR ARE VERY FAST TO COME TO MY CAR WHHEN I IRRIVE. SERVING ME RIGTH A WAYAND GIVE ME A TIME A LONG THE SERVICE WILL TAKE.. THAT IS A PLUS FOR ME K YOUR ARE VERY FAST TO COME TO MY CAR WHHEN I IRRIVE. SERVING ME RIGTH A WAYAND GIVE ME A TIME A LONG THE SERVICE WILL TAKE.. THAT IS A PLUS FOR ME KNOWING THEY CARE ABOUT ME AND THAT WHAT MAKE ME HAPPY. THANK YOU More