Hyundai of New Port Richey - Service Center

I have owned 3 Hyundai's, and don't think I will be changing brands. I really Like the cars, and the service has been great. The staff is always polite, and helpful.When I had a slight problem with my changing brands. I really Like the cars, and the service has been great. The staff is always polite, and helpful.When I had a slight problem with my 2010 Elantra, they replaced the whole transmission, instead of messing around trying to fix it. I am an elderly widow, and have never felt like I was being taken advantage of, in any way. More

Sorry to be LATE completing this. I received the first survey from Hyundai Corp and completed it, so I thought this was just a "thank you" email for sending that one in. I hope it isn't too late to sen survey from Hyundai Corp and completed it, so I thought this was just a "thank you" email for sending that one in. I hope it isn't too late to send this in. The month of May was very hectic for us and I wanted to be sure and get it done -- apologize again for the delay. I have worked with Service Advisor Jeff Beattey in past service visits and he is always very good to work with. When I call to make a service appointment, I ask for him. Thanks again. More

i came in with no appointment but a noise in my car and i was about to take a 5 hr trip. meaghan greeted me and assesed the situation...told me what she thought it was and did a walk around my car. after t was about to take a 5 hr trip. meaghan greeted me and assesed the situation...told me what she thought it was and did a walk around my car. after the tech saw the car she came out and told me what the problem was...needed all new tires...just what she thought it was. my car runs perfectly now...it needed the tires! EVERYONE at the dealership was incredibly friendly and professional. good crackers in the waiting room. i was VERY pleased! i had to put in an employee name but i just chose one since meaghan wasnt on it...i didnt deal with anyone listed More

JERRY IN SERVICE IS THE BEST AND I HOPE YOU SEE HOW IMPORTANT HE IS FOR YOUR CO. AS FOR MIKE CASONOVA HE IS WONDERFUL,A GREAT SALES MAN WHO HAS THE MOST GENTILE AND LIKEABLE PERSONALITY OF MANY IN HIS IMPORTANT HE IS FOR YOUR CO. AS FOR MIKE CASONOVA HE IS WONDERFUL,A GREAT SALES MAN WHO HAS THE MOST GENTILE AND LIKEABLE PERSONALITY OF MANY IN HIS BUSINESS. TAKE GOOD CARE OF HIM HE SO DESERVES IT I WASNT COMING IN TO BUY A NEW CAR BUT I LEFT WITH A BEAUTY THANKS TO MIKE.I HAVE TOLD ALL MY FRIENDS TO GO SEE HIM AND NO ONE ELSE. THANK YOU FOR GREAT SERVICE DIANE GENEUX More

My recent service experience at Hyundai of New Port Richey was excellent as it always has been. Megan W. was both helpful and friendly getting our Genesis Coupe serviced and John L. came and checked o Richey was excellent as it always has been. Megan W. was both helpful and friendly getting our Genesis Coupe serviced and John L. came and checked on us to make sure we were completely satisfied with our service and our car. Thank you Hyundai Giant for the great customer service you provide. More

I have already sent my husband and my son. Others have I have already sent my husband and my son. Others have come in as well and bought cars from you. Your service is outstanding and I always feel welc I have already sent my husband and my son. Others have come in as well and bought cars from you. Your service is outstanding and I always feel welcome. Carol at the front desk is so polite and friendly. Jerry in service treats you like you are the only one there. You are NEVER rushed or pressured. I LOVE NEW PORT RICHEY HYUNDAI I was able at one time to meet the president of NPR Hyundai what a pleasant gentleman. He took time out to speak with me and heard all that I said. We are now loyal Hyundai customers. Unlike other dealerships that once you buy a car that is it you are no longer notice, NPR Hyundai treats you as though it is your first time every time you walk through their doors. GREAT STAFF GREAT CARS OUTSTANDING SERVICE THANK YOU More

I went in for help with my sirsus hook up and got quick and friendly service. Spent to long with the sirsus people before they referred my to the dealer for help. and friendly service. Spent to long with the sirsus people before they referred my to the dealer for help. More

I expected excellent customer service when I took my 2012 Accent to Hyundai of New Port Richey for it's 15,000 mile check up. Well, Philip Lang took it up a notch to AMAZING customer service. I needed the Accent to Hyundai of New Port Richey for it's 15,000 mile check up. Well, Philip Lang took it up a notch to AMAZING customer service. I needed the car back in 2 hours and the service department was packed. Philip took charge and got the work done in under 90 minutes. During those 90 minutes he kept me informed of the car's status so I would not get anxious. Then it came time to pay ..... seldom the highlight of getting a car back. Philip was there explaining everything that was done and the cost, item by item. The total cost was about half of what I had experienced in the past from other dealerships. As if that was not enough, the car was washed and vacumned. All that in just 90 minutes. I walked out with a HUGE grin on my face and the knowledge that AMAZING customer service is a goal that Hyundai of New Port Richey reaches every day. When my wife's Sentra is replaced it will be with a Hyundai. Thank you Philip and thank you Hyundai of New Port Richey. More

I'm on my fourth Hyundai (3 Sonatas and now a Genesis) and have utilized Hyundai of New Port Richey for sales and service on the last three. I've dealt with Jimmie Hendron for the sales and consider and have utilized Hyundai of New Port Richey for sales and service on the last three. I've dealt with Jimmie Hendron for the sales and consider him to be the ideal person you would want to deal with on the purchase of a new car. His knowledge of the product and "low pressure" sales approach make it a pleasant experience as opposed to some of the horror stories your hear. Service has also been very good to deal with and I'm impressed with the sort turn around's and courtesy with the way you're treated. I have and would certainly recommend Hyundai of New Port Richey to any one looking to buy a quality automobile from a first class dealership. PS: I can personally attest to the safety reputation of Hyundai, as my 2011 Sonata SE was "T-boned" by a full sized car traveling at 60 mph and I was able to walk away with minimal injuries. More

I purchased a Hyundai Sonata after watching a fantastic ad of this beautiful car driving in the evening on a highway. I had been shopping for a year at different dealerships and then owned a Toyota Camry. ad of this beautiful car driving in the evening on a highway. I had been shopping for a year at different dealerships and then owned a Toyota Camry. I decided to take a ride to Hyunda New Port Richey and was welcomed by Dan Forsey. I knew the exact color I wanted along with the additional amenities. Within 12 hours that vehicle was sitting in their parking lot. David Frasier and Dan Forsey made it possible for the car I wanted to come from another dealership. I am ecstatic at the mileage I get on an open highway, which is 38.5 MPG. The car itself runs smoother than my Toyota did. Due to the fact that I have a back problem,in the past I had to stop at an exit after 100 miles and walk around for a few minutes before resuming my ride but now with the Sonata I can drive straight through to my destination. The Service Department is always jumping and there is not one day I bring the car in where it isn't busy. I get individual attention and the service technicians are always courteous and professional. What a great dealership to do business with and I am proud to drive a Hyundai Sonata. Sincerely, Jean Mattalina More