Hyundai of New Port Richey - Service Center

I feel that this Dealership excels in both Customer I feel that this Dealership excels in both Customer Service and Auto Body Service. The personnel are professional and answer concerns and questions c I feel that this Dealership excels in both Customer Service and Auto Body Service. The personnel are professional and answer concerns and questions clearly and honestly. More

Went to dealer for a high level brake light which came under warranty and the service dept rep came looking for me with cabin filter in hand saying it needed to be replaced and wanted an extortionate fee under warranty and the service dept rep came looking for me with cabin filter in hand saying it needed to be replaced and wanted an extortionate fee for putting a new one in, oh yes and it also needed to have the wheel alignment done even though the car was driving just fine, I only ever had the car serviced at this dealer once, after that time I went elsewhere because of the time waiting to get any work done. All this on top of paying new car price for a car that was delivered to the showroom with 700 miles on it. More

I have been very happy with the service at this Dealership. Originally bought a car and the experience was the best that I have ever received at an auto dealership. My second vehicle I decided to Dealership. Originally bought a car and the experience was the best that I have ever received at an auto dealership. My second vehicle I decided to lease, and again great experience both in the showroom and the sevice department. More

Jeff has always exhibited courteous and professional behavior whenever either my wife or I have been to the Dealer for service on our vehicles. Between my in-laws and my kids, we have a total of SIX Hyu behavior whenever either my wife or I have been to the Dealer for service on our vehicles. Between my in-laws and my kids, we have a total of SIX Hyundai vehicles....& I'm currently looking to replace my '04 Santa Fe. More

It's never boring sitting waiting for the car. Always people hurrying around, the coffee's great (and so are the cookies. I always am pleased when it doesn't take as long as I expect it to take getting people hurrying around, the coffee's great (and so are the cookies. I always am pleased when it doesn't take as long as I expect it to take getting service on the car, so that's always a plus More

I have always been able to get a service appointment that is convenient for me. I never wait after pulling up outside the service area, in fact, someone usually comes up to greet me. The service writer goe is convenient for me. I never wait after pulling up outside the service area, in fact, someone usually comes up to greet me. The service writer goes over what needs to be done and any charges involved and how long it should take to complete the service needed and where the waiting area is located and that they would come and get me when the service is done. The waiting area is great, there is always a current newspaper available, along with coffee or pop corn for a snack, sometimes cookies too! The TV is always on and there is a room to even amuse the kids. I would say someone really thought out the process of what the customer needs might be when visiting the dealership. Oh, I forgot to mention, the place is always clean and well maintained. More

The service representative,Mary, that took care of me was very kind and professional. On a day when I was hurried and in pretty much a foul mood she was the perfect one to deal with me. very kind and professional. On a day when I was hurried and in pretty much a foul mood she was the perfect one to deal with me. More

Came in for initial routine maintenance on two 2012 Elantra's. Appts at 6:00 and 6:15. We were out of there in a very minimal amount of time and appreciated that fact very much. Live in Lutz and was ho Elantra's. Appts at 6:00 and 6:15. We were out of there in a very minimal amount of time and appreciated that fact very much. Live in Lutz and was home by 7:20. THAT is fast! Thank you. More

I HAVE 20 PLUS YEARS EXPERINCE IN DEALERSHIPS IN SERVICE AND SALES MY FIRST TIME VISIT TO YOUR DEALERSHIP YOU DUE NOT KNOW HOW CUSTOMER FRIENDLY IT WILL BE BUT BASICED ON MEGAN MY SERVICE WAS VERY HAPPY WIT AND SALES MY FIRST TIME VISIT TO YOUR DEALERSHIP YOU DUE NOT KNOW HOW CUSTOMER FRIENDLY IT WILL BE BUT BASICED ON MEGAN MY SERVICE WAS VERY HAPPY WITH HER GREETING AND FOLLOW THOUGH WITH THE SERVICE EXPERIENCE. More

My most recent visit was for service. Several things immediately come to mind when considering having service done to my vehicles. One, there is no requirement for appointments. Two, when one arrives immediately come to mind when considering having service done to my vehicles. One, there is no requirement for appointments. Two, when one arrives at the service drive there is zero wait time for a consultant to address your issues. The write-up process is seamless and all concerns are documented without delay. After write-up, the work seems to commence immetiately and is performed flawlessly. I have had numerous visits to the service department since I own two Hyundai's and have never had a problem that wasn't addressed with precision. Having been a Service Director for Ford and Chrysler dealerships prior to my retirement I know a considerable amount about the operation of dealership Service Departments. I would be remiss not to compliment the personnel in your facility. Each employee should feel a sense of pride in being part of your organization. Great work from all within the entire dealership........ More