Hyundai of New Port Richey - Service Center

Oil change, Recalls and fuel system clean Everyone was friendly. Customer area comfortable, clean and convenient. Service was a little longer than anticipated due to fuel system cleaning. Felt Everyone was friendly. Customer area comfortable, clean and convenient. Service was a little longer than anticipated due to fuel system cleaning. Felt this process was a little pricey. More

Excellent service I have got a very good experience. The service was excellent and issues were resolved much quicker then I expected. Lily was very friendly and answer I have got a very good experience. The service was excellent and issues were resolved much quicker then I expected. Lily was very friendly and answered all my questions. More

Not a great 1st impression Was given an estimate of 1 1/2 hrs to fix window and change oil. I was there 4hrs. Stuff happens. When I got my car back I got in and realized the spe Was given an estimate of 1 1/2 hrs to fix window and change oil. I was there 4hrs. Stuff happens. When I got my car back I got in and realized the speaker on the door they worked on was not working. Took it back in. They reconnected it. I Was also texted when in the waiting room asking if I needed anything. Around hr 3 I texted my concern on time and asked for an update. I never received a response. Positives are they have an efficient system to check you in and get started quickly and the waiting room is comfortable and allowed me to work while waiting.I will give it a second chance. More

Roxanne is a great asset to your team She is on top of what needs to be done to my car, courteous, and very accommodating. Even had the car washed, and it was "dirty." She is on top of what needs to be done to my car, courteous, and very accommodating. Even had the car washed, and it was "dirty." More

Excellent customer service! I was greeted by a friendly man and then I was introduced to my service advisor. He was polite and professional. His name was Justin. I was greeted by a friendly man and then I was introduced to my service advisor. He was polite and professional. His name was Justin. More

Very pleasant and comfortable. I had an appointment to have some service done on my Sonata. Ended up leaving with a new car that met my financial needs. My sales rep, Bill, helped I had an appointment to have some service done on my Sonata. Ended up leaving with a new car that met my financial needs. My sales rep, Bill, helped make my experience very comfortable and pleasant. I am thankful I'm very appreciative of everyone's help and making this work for me. And I do love my new car! Everyone there really does help make you feel like that you are now part of the Hyundai family. More

Great service I’ve been getting my vehicles serviced at this dealership since 2006 and the service has always been outstanding.Service personal and manager are outs I’ve been getting my vehicles serviced at this dealership since 2006 and the service has always been outstanding.Service personal and manager are outstanding. More

Oil change review. Everything was good about my experience at dealership except for the fact that I had booked my oil change for 12:30 PM and my car was not ready until Everything was good about my experience at dealership except for the fact that I had booked my oil change for 12:30 PM and my car was not ready until approx. 2:20 PM. Even at this time, I discovered that the car was finished and in the lot and I was not notified. Hopefully, this was just a "one off". I will return again! More

Everything Went Well. Everything went smooth at my visit for a routine procedure. Everyone was friendly and on top of my visit. Appreciated the car wash as well. Everything went smooth at my visit for a routine procedure. Everyone was friendly and on top of my visit. Appreciated the car wash as well. More

Good Service At New Port Richey Hyundai Went back to New Port Richet Hyundai for scheduled oil change,and also a problem with my left rear tire (slow leak ).Tim Hernandez greeted me promptly Went back to New Port Richet Hyundai for scheduled oil change,and also a problem with my left rear tire (slow leak ).Tim Hernandez greeted me promptly and explain approximately how long it would take to service my car,a 2018 Hyundai Elantra..The Elantra also needed a software update.During the time I was waiting,Tim would come out and update me on the progress on servicing the car.The car and tire was fixed in a timely manner.Thank you. More