Hyundai of New Port Richey - Service Center

appointment easy to make, assistaqnce smooth even though construction was going on and an ambulance was on site due to an accident in the parking lot construction was going on and an ambulance was on site due to an accident in the parking lot More

Hyundai is perhaps the finest product on the automotive market today for a multitude of reasons. Within my immediate family we have owned 11 Hyundai since 2000 and have owned several Sonatas, an Accent, s market today for a multitude of reasons. Within my immediate family we have owned 11 Hyundai since 2000 and have owned several Sonatas, an Accent, several Santa Fes and a 2012 Elantra. I suspect strongly that after purchase service influences our decisions to purchase these fine automobiles. More

The work was finished in the estimated time and the price was actually less than what I expected it to be. This is my second Tuscon purchased from this dealership and I have always been happy with the sales was actually less than what I expected it to be. This is my second Tuscon purchased from this dealership and I have always been happy with the sales and service. I just wish you were located closer to Spring Hill, but then, very few car dealerships are located near here. More

I think this dealership is great because it has a great sales and service staff, I felt very at ease when i went there not pressured like most dealerships sales and service staff, I felt very at ease when i went there not pressured like most dealerships More

We dealt with Andrew the manager, he was both friendly and professional. We told him our problem, and he had it taken care of. We are very satisfied with his assistance, and with the work done on our ca and professional. We told him our problem, and he had it taken care of. We are very satisfied with his assistance, and with the work done on our car. More

I am 77 years old, healthy, active and drive a lot. Over my driving years I have had contact with many auto dealers and their service departments. One that stands out is the former Ross Chevrolet in St. Pet my driving years I have had contact with many auto dealers and their service departments. One that stands out is the former Ross Chevrolet in St. Petersburg. Back in the 1960s it was a nigtmare taking your car in there for service. It could be a four hour wait or come back tomorrow. Then when the car was ready there was a $700.00 bill because they found a lot of other things wrong with your car. It was the same thing with the Chrysler dealer down on Park Blvd. in Seminole. Now in modern times things have greatly improved. With competition and diagnostic tools service is quicker, better and cheaper. I have had good experiences with Ford, Honda and Chevrolet. So, a lot of times it comes down to the car dealer's attitude toward the customer. Although I have been very well pleased with my Hyundai Elanta Limited there was a flaw in the "leather" wrap of the steering wheel. It was beginning to peal. I wrote to Hyundai in California. They advised me to discuss the matter with the dealership where I leased the car which is still under warranty. When I spoke with Ed Johnson in your service department he was courteous and understood my problem. I did not have an appointment but needed an oil change. Within one hour the oil change was completed and, under warranty, a new steering wheel had been installed. Amazing! Needless to say Hyundai of New Port Richey has a very satisfied customer who will be back there in about 18 months to lease a new vehicle from your dealership. More

My car was serviced and the recall done in the estimated amount of time. I only waited a little while for a ride home. I was called and then picked up in less than the estimated time. I am really liking the amount of time. I only waited a little while for a ride home. I was called and then picked up in less than the estimated time. I am really liking the car. More

Mary Kezemides is fantastic! She is most efficient and kind. Extremely knowledgable too. I totally trust her with the care if my car. It was a pleasure having her help me with my car. kind. Extremely knowledgable too. I totally trust her with the care if my car. It was a pleasure having her help me with my car. More

Ed was the BEST service advisor I have ever dealt with in all the years I have owned a vehicle. He made sure I was taken care of in a timely manner and that each and everything was taken care or and done cor all the years I have owned a vehicle. He made sure I was taken care of in a timely manner and that each and everything was taken care or and done correctly the first time. He will be my go to person when I bring my car in for service. Why mess with a great thing. I am not slighting any of the others in the service dept., but they should all follow Ed's lead. Great Job Ed! Thanks again, Jensen Roth More

jeff beatts the best service advisor i have ever had in all my 61 years, and that is a large group of advisors. the one thing i find dissapointing about this dealership is the pricing charged for some of all my 61 years, and that is a large group of advisors. the one thing i find dissapointing about this dealership is the pricing charged for some of the vehicle services. they are far above the local average for the same thing. ( one example ) the same induction service is $75.00 I really like this dealership. any future vehicle purchase will be at this dealership. you have very good people working for you. More