Hyundai of New Port Richey - Service Center

Great service, great service advisor Loliya Scheduled service completed and my car was ready as promised... and the popcorn is good too! Service advisor Lily was very efficient . Love my Hyunda Scheduled service completed and my car was ready as promised... and the popcorn is good too! Service advisor Lily was very efficient . Love my Hyundai More

Great Place was clean. Coffee was great. Service dept was very nice by all people especially Frank. He was very nice to deal with. Great personality as was Place was clean. Coffee was great. Service dept was very nice by all people especially Frank. He was very nice to deal with. Great personality as was all the peoplr More

The Hyundai Difference I am always treated with the utmost respect and dignity when I come for service. Anything I need the staff is right there to help me and offer their I am always treated with the utmost respect and dignity when I come for service. Anything I need the staff is right there to help me and offer their support. More

Hyundai Used Car Service Center I always go to the used car service center because they are wonderful. I always go to Roy Landis because he is so honest and treats his customers well I always go to the used car service center because they are wonderful. I always go to Roy Landis because he is so honest and treats his customers well. Whenever I have a car problem he always finds the time to fit me into the schedule. I appreciate that type of service because as a woman I need to know the dealership will stand by their products and service. More

Spare key and second fob I purchased a certified vehicle and was only given 1 fob and a broken spare key. They gave me both. Very nice and great customer service. I don't reme I purchased a certified vehicle and was only given 1 fob and a broken spare key. They gave me both. Very nice and great customer service. I don't remember who waited on my, but review made me pick one. He was nice. More

Had appointment, did not have to wait. Roxanne was very courteous. She kept me informed as to time my car would be ready. She answered all questions I had about my car. Waiting area was cle Roxanne was very courteous. She kept me informed as to time my car would be ready. She answered all questions I had about my car. Waiting area was clean More

Great Service BUT always a long wait. I really like your service department. Your employees always take the time to listen if we have any questions or concerns. I feel you are honest when I really like your service department. Your employees always take the time to listen if we have any questions or concerns. I feel you are honest when you fix or service our vehicle and do not try to sell unnecessary work to be done...However I have never been able to get in and out in less than 3-4 hours OR more. I realize that sometimes things just happen and you get lined up...but Every time I come in it is like that. It might help if when booking you allowed a little more time for each vehicle so that you are not overbooked and cause a backlog. ...... It is just a suggestion...Over all I am very pleased with your Dealership and your service department. I am a returning buyer (this is my 3rd vehicle from you) More

Mary B at Hyundai takes care of her customers Came in right before service was closing for battery issue.. Mary B in service resolved my issue instead of closing up and had me back on the road. G Came in right before service was closing for battery issue.. Mary B in service resolved my issue instead of closing up and had me back on the road. Great service, friendly, and fast. Hyundai of New Port Richey really goes the extra mile for their customers. A+ More

Lily was great Customer service was great Lily in service does a wonderful job very pleasant overall a great service department wait time wasn't bad at all enjoy the Customer service was great Lily in service does a wonderful job very pleasant overall a great service department wait time wasn't bad at all enjoy the coffee and cookies More

Don't buy this brand We have had our 2014 Sonata for 3 years. We bought it used at the used store. A year after purchasing this vehicle we had to put a new motor in it. Th We have had our 2014 Sonata for 3 years. We bought it used at the used store. A year after purchasing this vehicle we had to put a new motor in it. That repair was covered under warranty. However, a month ago the brakes stopped working properly and the brake pedal goes down to the floor. After taking it into service they diagnosed it as the ABS module which is not under warranty. We were basically told that if we don't have $2,000 to fix it they cannot help us. They then proceeded to take the $100 just to diagnose the proplem. When we asked how does that go bad there is not a single light on the dash, they told us it just happens and it is internal. "Sometimes it throws a light and sometimes it does not." So we then went to Ferman to see about trading it in on another vehicle. There we were told they could only give us half of what we owe on this vehicle. We are not happy whatsoever. This experience proved that they sell crap that doesn't hold its value and cannot be repaired under the "marvelous" warranty that they offer. Had we know this, it would have been a hard pass!!! We have worked with Barry before, he was not there when we went to pick it up. We do not blame him whatsoever. More