Hyundai of New Port Richey - Service Center

Extremely late I had an appointment for 9:30, I arrived early, and my should be 1-1.5 hour long appointment lasted 3 hours for a basic oil change. No notice that the I had an appointment for 9:30, I arrived early, and my should be 1-1.5 hour long appointment lasted 3 hours for a basic oil change. No notice that they were running extremely late or anything until I asked. Thankfully I was able to reschedule my other appointment so I wasn’t late. While they have great prices they shouldn’t over book their mechanics or at least have better planning or turn people away if already over booked. More

2 plus hour oil change Had a scheduled oil change that took over 2 hours. Not acceptable. Staff was pleasant/waiting area ok. Previous visit much more efficient in regards t Had a scheduled oil change that took over 2 hours. Not acceptable. Staff was pleasant/waiting area ok. Previous visit much more efficient in regards to time (window tint) which is why I would try/recommend them again. More

An hour and forty-five minutes and a dirty door jamb Service writer Kevin was excellent...courteous, professional and was able (and apparently happy) to answer all my questions, of which I had a few, bei Service writer Kevin was excellent...courteous, professional and was able (and apparently happy) to answer all my questions, of which I had a few, being my first time there. Kevin gets 5 stars solid. But an hour and forty-five minutes for a simple oil change (got there at 7:56 for an 8:00 appointment and left at 9:45)? Really? That's ridiculous. And the topper...either the technician or the porter dragged their feet across the bottom door jamb and left it filthy. I take meticulous care of my car, but even if I didn't, the lack of respect for my vehicle, my property, was deeply offensive. I'm very happy witj my new Hyundai, and Hyundai of New Port Richey has done a great job of follow-up since I bought it, but I won't recommend their Service Dept. Very disappointed. John Schultz New Port Richey FL More

Great experience I brought my AZERA in for tires and some additional work... Lilly was an incredible advisor .. She is an asset to your dealership. Very attentive and I brought my AZERA in for tires and some additional work... Lilly was an incredible advisor .. She is an asset to your dealership. Very attentive and explained everything in detail. I will be back for additional service because of Lilly and the friendly staff. More

Tires I have never been disappointed with this dealership. Always accommodating to what my needs are at the time of service. Thank you very much for your I have never been disappointed with this dealership. Always accommodating to what my needs are at the time of service. Thank you very much for your service. More

Long Service It took 3 hours for an oil change and alignment. They also forgot to install the new oil change sticker. It seemed like they were unorganized today. It took 3 hours for an oil change and alignment. They also forgot to install the new oil change sticker. It seemed like they were unorganized today. More

Friendly and professional . Only complaint would be the time it took to complete an oil change and tire rotation. I will recommend Hyundai service. Thanks! . Only complaint would be the time it took to complete an oil change and tire rotation. I will recommend Hyundai service. Thanks! More

Excellent job Thank you Hyundai of New Port Richey you guys always do a fantastic job a little bit of a wait but worth it in the end. I am a loyal Hyundai of New Po Thank you Hyundai of New Port Richey you guys always do a fantastic job a little bit of a wait but worth it in the end. I am a loyal Hyundai of New Port Richey customer thank you again More

Tucson service Very customer service oriented, efficient work, was kept informed of progress. Maintenance done and completed in timely fashion. Recommend this servic Very customer service oriented, efficient work, was kept informed of progress. Maintenance done and completed in timely fashion. Recommend this service department and will return again. More

Very Personal I received very personal attention and it was pleasing. Many thanks to Roxanne for her help and attention. She was very helpful. Many thanks again. I received very personal attention and it was pleasing. Many thanks to Roxanne for her help and attention. She was very helpful. Many thanks again. More