Hyundai of New Port Richey - Service Center

My name is John McClutchy and had servive 3 7 25. My service advisor was Gary Booker. I appreciate his honesty and will be looking foward to working with him in the future. My service advisor was Gary Booker. I appreciate his honesty and will be looking foward to working with him in the future. More

Watch out for Andrew Hutchinson service manager at the Newport Ritchie location. He is aware that the texts are damaging cars and fail to do anything about it. Oh but wait the owner Scott Fink Is aware o Newport Ritchie location. He is aware that the texts are damaging cars and fail to do anything about it. Oh but wait the owner Scott Fink Is aware of all the bad experiences of these consumers and still fail to do anything about it More

“I highly recommend this business. ” Shaun- was amazing and took care of my vehicle immediately. He most certainly went above and beyond . “I was completely impressed with their profes ” Shaun- was amazing and took care of my vehicle immediately. He most certainly went above and beyond . “I was completely impressed with their professionalism and customer service.” Way to go npr Hyundai And again thank you Shaun you are amazing ! More

Right after my last oil change, I noticed that my radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it w radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it was not done during service. Also called, left a message on service manager recording to report that the air pressure on my tires had not been corrected. Added air to correct pressure. Came into dealership yesterday after noticing that my front tires were heavily worn and noticed that my tires have not been rotated in quite a while during my previous maintenances. Spoke to service advisor Kwaune Amlin and reported my findings and stated that for the amount of money I paid for this new 2022 Palisade, I expect my service to be completed properly. He agreed and immediately would rotate the tires for me as we spoke. I was impressed with him and his attention to my concern. I only waited 10-15 minutes. I was very satisfied with his service. (1-5 stars) I would rate Kwaune a 5. More

Am disappointed from being years with Hyundai and left my car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remot car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remote which works fine locked all door getting back one of door want be lucked or open and have to do manual. And when I called them they said have to charge me 120 to diagnose and rest when the fixed which upsets me plus the car was full of bird xxxx due to parking for long time don't want even to check if the car ok or not . Even when you call them they don't care at all don't recommend in future. More

I’ve been a dedicated customer at Hyundai of New Port Richey for over two years and have consistently received exceptional service. The team has always been attentive and communicative, ensuring I’m well Richey for over two years and have consistently received exceptional service. The team has always been attentive and communicative, ensuring I’m well-informed throughout my vehicle’s maintenance process. During my most recent visit, which was prompted by a pothole incident that damaged my car, the service was outstanding as usual. Brie, who assisted me, was remarkable in her attentiveness and readily available to answer any queries I had. Post-service, I encountered an issue with the AC fan making noise, but the team promptly addressed it upon my return. The following day, a sporadic, unusual sound emerged, which unfortunately wasn’t replicated during my subsequent visit. Jake, who took over, was diligent in his efforts to assist me. Despite the sound not occurring in their presence, which precluded warranty coverage, Jake arranged a loaner vehicle for me. While the communication experience varied slightly from previous interactions, Jake’s commitment to resolving the issue was evident. Although the mysterious sound persists, which I plan to capture on recording for further diagnosis, my confidence in the service department remains unshaken. I extend my gratitude to Brieanna and Jake for their exceptional service and communication. Their dedication ensures that customers like myself are eager to return, trusting our vehicles in their capable hands. I wholeheartedly recommend Hyundai of New Port Richey’s service department to all. More