Hyundai of New Port Richey

I went to your dealership because I knew volume is your I went to your dealership because I knew volume is your keyword. I worked with Graham Pearce and it was an enjoyable experience. I have bought I went to your dealership because I knew volume is your keyword. I worked with Graham Pearce and it was an enjoyable experience. I have bought many cars from a Lotus, Porsche, Volvo,four Infinitis and many more. I have owned 6 Hyundais. I know when the salesperson is working to get me the best deal or not. I am a high school English teacher and I have taught, coached and dealt with thousands of adults and kids. I can read people easily by listening to what they say and by watching how they act. If a salesman tells me the dealership is only making $100.00 a car I need to get up and leave. Graham treated me like I was an intelligent consumer. In short, he respected me. He really was the only one who called me right back when I requested him to. Now I know you sell a tremendous number of cars and I am just one of many who buy. It is quite possible that the vast amount of cars you sell really cuts down on your ability to service the customer in a timely manner. I think that is something that should be looked at. The deal I got on my Elantra Limited was a very good one. I got a great loan percentage but my FICO score was 850. My wife and I had some concerns dealing with our $100 deductible 10 year, 100,000 mile extended warranty. Fred Singleton finally called me and we worked out a very equitable solution but he told me he would confirm the next day. However it was difficult getting back to him. When we finally made contact again, Fred took great care of me and I came in on Monday and finally got my $0 deductible and the compromise was excellent. I felt really good about my experience and Fred treated my wife and me in a friendly and more than fair manner. Graham and Fred have earned my trust. Fitzgerald Hyundai is very eager to get me back but I felt that I could get a better deal with you. Fitzgerald is however easier to work with in that it's scope is smaller and therefore more immediate. It is more of a family feeling there. I hope my comments have been helpful. I have enjoyed the opportunity to express them to you in hopes of improving your dealership and everyone's buying experience there. More

The Sonata is the best car for the money out there right now. You can not beat all the bells and whistles you get for the price. The staff are very nice and helpful. I would recommend and send anyone to Jak now. You can not beat all the bells and whistles you get for the price. The staff are very nice and helpful. I would recommend and send anyone to Jake. He took time with us, got us the best deal and was very personable. He even went out of his way to make my 5 yr old comfortable. We would not go to another dealer or sales person. This is our second set of Sonata's and will not be our last. More

We had a wonderful experience at Hyundai of New Port Richey, We had an issue with my car being damaged by a tow truck driver. John Little and Scott Fink were able to first get us a loaner vehicle at N Richey, We had an issue with my car being damaged by a tow truck driver. John Little and Scott Fink were able to first get us a loaner vehicle at NC do to the damage and the situation. We met with Mr Little who introduced us to Bill the sales consultant. He was AMAZING, he was able to show us a vehicle that we loved, a silver (which i wanted purple but the husband wouldnt approve) Sonata 2013. He explained all of the features to us. Very kind nice man. Mr Nessler had all of our paper work completed very quickly. I have never visited a dealership that the owners,managers and staff were so AMAZING. I would reccomend any and everyone to come an visit this dealership. You are greated with a smile from the time that you walk in the door til the time you leave. I can not thank them enough, I even gave them all hugs when e left. Truely amazing wonderful kind people that should be awarded for not being like the other lowlife vultures that work at other dealerships. Thank You Mr Scott Fink, Dave Frazier, John Little, Paul Land, Bill Parente and Mark Nessler. You guys are the best of the best More

I was on the internet looking for a Hyundai Elantra & Graham responded to my email. He was very nice & professional sent me all the information and made the deal in less than 1 hour ! When we went to pic Graham responded to my email. He was very nice & professional sent me all the information and made the deal in less than 1 hour ! When we went to pick up the car he went over all the info with us , took us out to the car showed us how to use the radio , air & etc. We would recommend him in a minute ! Many Thanks, Milton & Beth Hendry More

Went to dealer for a high level brake light which came under warranty and the service dept rep came looking for me with cabin filter in hand saying it needed to be replaced and wanted an extortionate fee under warranty and the service dept rep came looking for me with cabin filter in hand saying it needed to be replaced and wanted an extortionate fee for putting a new one in, oh yes and it also needed to have the wheel alignment done even though the car was driving just fine, I only ever had the car serviced at this dealer once, after that time I went elsewhere because of the time waiting to get any work done. All this on top of paying new car price for a car that was delivered to the showroom with 700 miles on it. More

I have been very happy with the service at this Dealership. Originally bought a car and the experience was the best that I have ever received at an auto dealership. My second vehicle I decided to Dealership. Originally bought a car and the experience was the best that I have ever received at an auto dealership. My second vehicle I decided to lease, and again great experience both in the showroom and the sevice department. More

Working with Jeena Verdelotti was truly a pleasure. Her professionalism, product knowledge, and "get it done" capabilities put the joy of buying a new car BACK into the experience. I will enthusastically professionalism, product knowledge, and "get it done" capabilities put the joy of buying a new car BACK into the experience. I will enthusastically refer friends to her. More

Jeff has always exhibited courteous and professional behavior whenever either my wife or I have been to the Dealer for service on our vehicles. Between my in-laws and my kids, we have a total of SIX Hyu behavior whenever either my wife or I have been to the Dealer for service on our vehicles. Between my in-laws and my kids, we have a total of SIX Hyundai vehicles....& I'm currently looking to replace my '04 Santa Fe. More

I was becoming frustrated in locating a white 2013 Sonata with black interior. I live in Clearwater and the two local dealers did not have nor did they know when a white car would come in. I met Jeena thro with black interior. I live in Clearwater and the two local dealers did not have nor did they know when a white car would come in. I met Jeena through internet sales and she was a blessing. There was no hesitation to answer any questions, extremely knowledgeable, and very organized. All paperwork was in order and it was a pleasure to work with her and this dealership. Definitely would recommend this dealership and what an awesome inventory selection. More

This was by far the best car buying experience I have ever had. Mike was very knowledgeable and was very helpful in selecting the right car for me and my family . I was in and out of the dealership in re ever had. Mike was very knowledgeable and was very helpful in selecting the right car for me and my family . I was in and out of the dealership in record time. Everyone was very friendly. I dint feel pressured into anything . It was a pleasure doing business with Hyundai of New Port Richey. There is another Hyundai dealership right across the street from where I live but Mike came highly recommended to me and it was worth the trip. I have already told several people about my experience and told them to go straight to Hyundai of New Port Richey and ask for Mike Casanova if they are in the market for a new car. I absolutely LOVE my new Elantra . I've been driving chevrolet vehicles for the last decade. I thought I loved my trail blazer. But no. This car puts it to shame. Its so comfortable to drive and the gas mileage is INCREDIBLE. I will be a Hyundai customer for life now. More