Hyundai of New Port Richey

My husband and I went to Hyundai New Port Richey 10/28/2012 looking for a new car. It was nice to have a car dealer open on a Sunday. We were there for about 10 mintues before we met Big John. I lik 10/28/2012 looking for a new car. It was nice to have a car dealer open on a Sunday. We were there for about 10 mintues before we met Big John. I liked that we had some time to look around before we were bombarded by sales staff. He greeted us and let us take the car we were interested in for a ride. After the ride I saw a different car and then again I test drove another one. Big John was so patient, caring, knowledgeable, and extremely friendly. I am used to going to a car dealer having a swarm of sales people around you, not truely answering your questions and having the buyer feel exhausted and frustrated. This is not the case at all with New Port Richy Hyundai. I have NEVER had a more welcoming environment. All the sales staff were friendly always smiling and saying "hello". We were asked numerous times if we wanted a soda or coffee and when we said we were hungy, Big John himself offered me his granola bar (ha ha) I thought that was adorable. When we were making the deal we did go back and forth a few times but none of it was angry, it was "this is what we can do" and "this is what we want you to do". At one point I was a little nervous and walked outside for some air and Big John came out and asked if I was ok. This was not a salesman talking, he didnt care about the sale, he cared about what I was nervous about. And when I told him he didnt step around what I was saying he listened and talked it through with me making sure I was doing was was best for me. He also went over the whole "lease" terms until I felt comfortable. He took his time with me, he probably could have made another sale but didnt even think about that, he thought about my feelings. WHAT CAR DEALER DOES THAT?? I will recommend all my friends and co-workers to this dealer and I will definetaly recommend Big John...fantastic experience and I thank you...Please give Big John a pat on the back he really does deserve it. You have an incredible employee there. Thank you very much, Carrie Ryan More

I had been looking for for a good deal for months. I did not have much time to go into dealership or call. Jeena help me through emails and respected my wishes (I didnt want to have a sale person call me co not have much time to go into dealership or call. Jeena help me through emails and respected my wishes (I didnt want to have a sale person call me constantly). She was very patient with me and asssited all of my requirements and needs. I was truly happy with her service, time and commitment. She was kind and always kept in contact making sure I had eveyrhting I needed. Once Ihad made my final decision she had all the paperwork ready for me by the time I got to the dealership I was in and out the door with my new 2013 Elantra in about an hour. From previouse experince with other dealers this has been by far the best. She did not waste my time nor over changed me with fees like other dealers. She was straight to the point and offered the best price and service. Thanks Allam More

Jeena was fabulous from the initial online inquiry to purchase 2013 Tucson all the way to the sales transaction today. We were arranging it from TX for my parents in FL, with their old car trade in. Jeen purchase 2013 Tucson all the way to the sales transaction today. We were arranging it from TX for my parents in FL, with their old car trade in. Jeena made it so straight forward, gave a great trade in value, responded to all my questions courteously and promptly. There was a definitely difference with other Hyundai dealerships I compared to. I recommend doing business with this wonderful lady!! More

jeff beatts the best service advisor i have ever had in all my 61 years, and that is a large group of advisors. the one thing i find dissapointing about this dealership is the pricing charged for some of all my 61 years, and that is a large group of advisors. the one thing i find dissapointing about this dealership is the pricing charged for some of the vehicle services. they are far above the local average for the same thing. ( one example ) the same induction service is $75.00 I really like this dealership. any future vehicle purchase will be at this dealership. you have very good people working for you. More

great service. Brought my car {2011 Sonata and was immediately greeted by the xxx't service mgr Roger Combs.Very professional,good appearance and extremely helpful.Roger kepl me informed as to the pro immediately greeted by the xxx't service mgr Roger Combs.Very professional,good appearance and extremely helpful.Roger kepl me informed as to the progres of work being performed on my car. I couldn't asked for anything mre. He is a wonderful customer service mgr. WELL DONE Doug Hebbard More

As always, this being my 6th Hyundai I have bought from this dealership, I was treated like a family member and as always it is a very pleasant experience coming in. It isn't a bad thing to have to bring t this dealership, I was treated like a family member and as always it is a very pleasant experience coming in. It isn't a bad thing to have to bring the car in it's a pleasant thing. Jeff goes above and beyond to make everything right and makes sure that I am satisfied with every last detail. More

have never had a problem when getting any work done at have never had a problem when getting any work done at your deakership. Plus buying a car or cars has always been easy and pleasent. Just keep doing have never had a problem when getting any work done at your deakership. Plus buying a car or cars has always been easy and pleasent. Just keep doing what your doing and l am sure you will continue to grow and make people happy. Thank You More

From the time we reached the door, we were made to feel special and the service we received from the salesman Shane was excellent. The car wanted was not available on your lot, but a computer search show special and the service we received from the salesman Shane was excellent. The car wanted was not available on your lot, but a computer search showed it was in Wesley Chapel. We waited for the car to be driven over, the Sales Manager bought us lunch and in about 4 hours we drove out the new car. More

Mike is an amazing sales associate to work with. He is very knowledgeable of the product line, and works hard to earn your business. Mike is honest and very loyal. This is my second car purchase from him, very knowledgeable of the product line, and works hard to earn your business. Mike is honest and very loyal. This is my second car purchase from him, and he always follows through, keeps in touch, sends personal cards on the holidays and your birthday. He is the epitome of what a good sales associate should be. Jeff has always been very helpful when I have a service visit. He takes the time to educate you on what needs done, and why. Always makes himself available, and takes his time with you. I have been with Jeff through my last 3 cars, my Sonata, my Elantra, and now my Veloster. I look forward to seeing Jeff on my first service visit. More

I have owned 2 Sonatas purchased from another dealer. Went to Hyundai of New Port Richey to just look! I was impressed that Karen was so informed on all features of the various Sonatas. She did not pre Went to Hyundai of New Port Richey to just look! I was impressed that Karen was so informed on all features of the various Sonatas. She did not pressure me & was really helpful. It is quite refreshing to experience a car sales person who puts the buyers interest & needs ahead of just making the sale. I would definitely recommend this dealership & Karen to anyone I know that is looking for a car. More