Hyundai of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:30 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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in my opinion the sales department is ok the salesman we dealt with was fine the problem is the service department i had a 2023 Elantra with a transmission problem they had the car for 13 days the first tim dealt with was fine the problem is the service department i had a 2023 Elantra with a transmission problem they had the car for 13 days the first time told me there was nothing wrong with it brought it back 2 months later for the same problem. the sales manager cold call me saying. I should trade it in so i did come to find out the car was low on transmission fluid the whole-time great job service department the car only had 1600 miles on. More
We bought a used Lexus CT 200 h and Jack Calcut was the best. He was professional, honest and a joy to work with. He went above and beyond to get us the best deal and take good care of us. Thanks Jack best. He was professional, honest and a joy to work with. He went above and beyond to get us the best deal and take good care of us. Thanks Jack for a great experience! More
I purchased 2 Ioniq 5’s from this dealership in 2022 and those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a saf those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a safety system alert that’s disabling many of the smart features in the car. Would any of this be a deal breaker? Not necessarily it wouldn’t no… So why the 3 star rating? Well, you see the service department is the real issue! They don’t want to do anything but basic maintenance on weekends, so I still don’t have my USB ports fixed, and the safety recalls and safety alerts are treated like routine maintenance. I had a recall scheduled and they cancelled it due to a Hurricane, but did they proactively attempt to reschedule people? Nope! So now I have a real issue and this dealer is 2 miles away, but they will only do diagnostics on weekdays and can’t get me in for more than 3 weeks. So I called Hyundai corporate and all they would do was find em another dealer 20 miles away that would do the diagnostics on a Saturday and even that is 2 weeks away! This is literally the worst service I’ve ever had from an auto manufacturer and I will likely just trade the car for a better brand when this issue is fixed! More
Went to buy a new 2023 Tucson and trade in my 2022 Genesis G70. We had equity in the vehicle and wanted to get that money in cash and finance the Tucson in full. Was told we would be getting 8k in equ Genesis G70. We had equity in the vehicle and wanted to get that money in cash and finance the Tucson in full. Was told we would be getting 8k in equity for the Genesis. They added this amount to my loan which is financed through Hyundai Motor Finance and told us when they wrote the check the 8k would come off the loan. This did not happen and now I am overpaying 8k for my Tucson. I have always been a loyal customer to this dealership and now they screwed me over. Will never go back! More
Not cool. . called us, sent us emails and told us to come in that we can trade our car for a Santa Cruz and then we get there just to be denied because our cred . called us, sent us emails and told us to come in that we can trade our car for a Santa Cruz and then we get there just to be denied because our credit is not good enough. I thought that you are willing to work with people just to get denied. We left that place with a bad taste in our mouth.. will never go back More
Felix nieves is the best at his job. He explained everything, help get it set up. Went to bat for us with a great deal. Wont go or use anyone else. Highly recommend Sales manager was He explained everything, help get it set up. Went to bat for us with a great deal. Wont go or use anyone else. Highly recommend Sales manager was nice too. More
I live in St. Petersburg and I purchased my Hyundai Sonata Sport Turbo from Hyundai of New Port Richey Certified Used Cars just a little over 2 years ago. Albeit I Petersburg and I purchased my Hyundai Sonata Sport Turbo from Hyundai of New Port Richey Certified Used Cars just a little over 2 years ago. Albeit I have a Hyundai dealer and service department just 3.7 miles from me, I gladly drive just over an hour and the 32.9 miles North to New Port Richey to get my car serviced. I understand that some people might think that a little strange but to me it’s so well worth it. I have always put excellent customer service and unparalleled, state of the art service as equal valued qualities at the top of my list of priorities and Hyundai of New Port Richey fits the bill at a 100+% on both counts plus much, much more. On multiple occasions it has been proved more than worth the time and extra mileage driven. My Service Advisor, Brad Crum and the quality staff of the Service Manager, Jon Nicolas has always surpassed the “Norm” that most people would expect in those entrusted in caring for their vehicle. Their ease of dealing between their completeness in explaining what needs to be done and the estimating the time it will take is surprisingly, “On the Money” accurate and truthful. I could easily go on with more accolades but it would just be an exercise in redundancy, needless to say that I wouldn’t hesitate for one second in referring someone to take the time and effort to take their vehicle to their service department and the time and gas it will take to get there returns handsomely in the results you receive. More
Awesome service. Would use again and recommend. Excellent salesman. Felix m. Asset to dealership. 5 stars Would use again and recommend. Excellent salesman. Felix m. Asset to dealership. 5 stars More
I had a fantastic experience buying a car there. Felix was my salesman, and he went above and beyond to take care of me. He took his time with me and made me feel like I was his only customer that d Felix was my salesman, and he went above and beyond to take care of me. He took his time with me and made me feel like I was his only customer that day. I have bought a few cars in the distant past and it was a stressful experience. I drove away with a big smile on my face. I cannot say enough about the dealership and Especially Felix my salesman! More
Sales was great but heaven forbid u have a service issue they mess around for weeks and then Billy the service guy will make sure you still don't get car fixed pls do yourself a favor hyundai are great cars they mess around for weeks and then Billy the service guy will make sure you still don't get car fixed pls do yourself a favor hyundai are great cars but buy one from anywhere else cause they will not do a thing if you have an issue trust me I learned the hard way they lost my business and we have bought 6 cars from them in 3 years to get no help the first problem More