782 Reviews of Hyundai of Metairie - Service Center
All the staff I have ever spoke to at Hyundai of Metairie have been very nice and respectful! I enjoy bringing my car for its service and everyone is like family. When I had an issue with the service they have been very nice and respectful! I enjoy bringing my car for its service and everyone is like family. When I had an issue with the service they went out of their way to correct the issue - they want their customers to be happy with theIt services! More
Kara is very friendly and helpful When waiting the area is very comfortable and accommodations are nice. Restrooms clean service is reasonably fast pleasant experience is very comfortable and accommodations are nice. Restrooms clean service is reasonably fast pleasant experience More
Oil change and tire rotation/change took 9 hours. They forgot about tire leak. I was told that hole in tire was in side wall, had to purchase new tire. Receipt said hole was in center tread!! That’s not t forgot about tire leak. I was told that hole in tire was in side wall, had to purchase new tire. Receipt said hole was in center tread!! That’s not the best. The 4 alloy wheel covers on my 2019 Santa Fe are peeling. Representative said they would paint the covers. I visited another dealership, all 4 being replaced because car is under warranty!! More
Cara is the best! She is the glue that holds that place together! She and Miguel! Sam in parts is the best parts manager in the city! I wouldn’t trust anybody else with my truck! together! She and Miguel! Sam in parts is the best parts manager in the city! I wouldn’t trust anybody else with my truck! More
Great dealership friendly staff. Would recommend to family and friends. Great price on my suv love thanks for taking care of me & my Family. Thank you 😊 family and friends. Great price on my suv love thanks for taking care of me & my Family. Thank you 😊 More
Appreciate the excellent service provided by Caralynn Ledet, Asst Service Mgr, and Chase Hellback, technician, as well as the door to door limo service provided by Steve Mcleod. Truly a winning team! Ledet, Asst Service Mgr, and Chase Hellback, technician, as well as the door to door limo service provided by Steve Mcleod. Truly a winning team! More
As always service is great and the place is very clean. I am a disabled driver so waiting for my car is great. Thank You, Irwin Royes am a disabled driver so waiting for my car is great. Thank You, Irwin Royes More
Went to have my scheduled oil change. Everyone was very nice, and they got my car back on time. Only waited 30 minutes. Would highly recommend! nice, and they got my car back on time. Only waited 30 minutes. Would highly recommend! More
Great Customer Service.!!!.Forgot my check in guys name and my cashier but they were very sweet. .Everytime i come i know my vehicle will get the best service .Found out i needed front brakes after my 30,0 and my cashier but they were very sweet. .Everytime i come i know my vehicle will get the best service .Found out i needed front brakes after my 30,000 mile service...it didnt take long to get me back on the road...Kudos!!!!Hyundai Of Metairie.... More
Extremely happy and satisfied with the service at Hyundai of Metairie in the New Orleans LA area. I just relocated from Seattle WA a month ago. I began to have transmission issues (known factory defect) bu of Metairie in the New Orleans LA area. I just relocated from Seattle WA a month ago. I began to have transmission issues (known factory defect) but the dealers in Seattle were unable to fix the problems. The vehicle, 2016 Tucson, would shake on acceleration, which was very noticeable, and would have a 1-2 second delay in acceleration. Two dealers in Seattle checked it but nothing was done and at the end, Hyundai of Seattle refused to even take the car in for further analysis and gave me a print out that pretty much said, “we know about the clutch issue, suck it up” In July we relocated to New Orleans due to military and drove 3500 miles in about a weeks time. The issue worsen, acceleration delay for longer to the point I almost got t-boned. Made an inquiry online, corporate called, took the car to Hyundai or Metairie, got the car tested, mechanics agreed with the issue, contacted Hyundai and got the clutch replaced. After owning the car for almost 4 years the car finally drives like new. No delay, no shaking, no issues. Service was amazing, car was carefully checked and fixed and now I get to love my car again. Great service and care from the entire staff. When it is time to upgrade, I will be looking at Hyundai again! Thanks!!! More