Hyundai of Metairie - Service Center

They let you book a specific appointment time on line but when I showed up an appointment meant nothing as the service bays were full. I told them in my appt I had a flat and had to leave for Texas in 3 hou when I showed up an appointment meant nothing as the service bays were full. I told them in my appt I had a flat and had to leave for Texas in 3 hours. They got to my car > 1 hours after my online appt time. Booking Service time online is misleading and frustrating. Work and staff ok, it was the expectation of Service as promised online that failed More

Recall regarding fuel hose. Brought in and waited while it was serviced. Also spoke with a sales rep regarding another purchase.. all went well and the service was timely. it was serviced. Also spoke with a sales rep regarding another purchase.. all went well and the service was timely. More

Patrick was pleasant and did his best to offer generous hospitality amid a 2.5 hour oil change. The staff is friendly and approachable. Good job. hospitality amid a 2.5 hour oil change. The staff is friendly and approachable. Good job. More

Excellent service as always . Many thanks . I really enjoy bringing my car because Cara is real sweetheart and the person who washes the car is an angel . enjoy bringing my car because Cara is real sweetheart and the person who washes the car is an angel . More

Customer service period they seem to genuinely care about customers. Service members are constantly asking if you need anything while you are waiting for your vehicle. All good stuff. customers. Service members are constantly asking if you need anything while you are waiting for your vehicle. All good stuff. More

So far everything has been great at this dealership and especially the service department. The only thing I don’t like is having to drive from Chalmette to Metairie to get my car services and having to wai especially the service department. The only thing I don’t like is having to drive from Chalmette to Metairie to get my car services and having to wait. I haven’t tried the pick up car or them bringing me home but it would be fantastic if they did and would be another reason to buy my next car from there too! More

The Hyundai dealership had given me exceptional service as expected . This time , the service was quicker because I took a short walk around the facility then, I was called to pick my car. as expected . This time , the service was quicker because I took a short walk around the facility then, I was called to pick my car. More

Great customer sevice Cara was very helpful she was great she returned my call to ensure me that everything was gonna be tajen care of inspite the discrepincies she returned my call to ensure me that everything was gonna be tajen care of inspite the discrepincies More

The service Department is outstanding. Will continue doing business with the service department. Sale department needs a lot of training. The worst . I had every interesting to buy a car . Credit was go doing business with the service department. Sale department needs a lot of training. The worst . I had every interesting to buy a car . Credit was good but they didn’t want my business More

Cara was very helpful. I was hesitant to go back after a less than pleasant experience with someone else in Service. Cara made the whole experience so much better. She is very professional, helpful and kind less than pleasant experience with someone else in Service. Cara made the whole experience so much better. She is very professional, helpful and kind. I’ll go back but will definitely ask for her. More