Hyundai of Metairie - Service Center

My car sat 2wks before they touched it then I gets a phone call asking where is my key, key came up missing. I was lied to saying another one will be overnighted. I called to check status left several m phone call asking where is my key, key came up missing. I was lied to saying another one will be overnighted. I called to check status left several messages no one returned my call.. I had to borrow my Mother's vehicle to go there to get told my key never made it. THE couldn't tell me anything over the phone they were ignoring my messages. Communication is horrible. My car ended up being there 6wks. After 6wks I picked up my car the very next day my engine light came back on. I brought it back they call me a few hour saying your car ready. Spoke to the service manager he stated the light just needed to be reset after I told them the message from o'riely. That was completely ignored.So I went got my Car. After picking my car up the next day it started leaking green fluid, had to bring back. Car sat for a week. Come to find out the problem was what I stated from the start which was from O'Reilly. So from September to November my car was there. I had a HORRIBLE EXPERIENCE. SO MUCH TO SAY ABOUT THIS EXPERIENCE. More

I enjoy dealing with everyone I spoke to this experience was definitely very satisfying and a comfort to get things done without any problems👋🙏😇 was definitely very satisfying and a comfort to get things done without any problems👋🙏😇 More

Staff especially Steve McCloud and Caralynn are the best. Always a pleasant experience. Thank you Always a pleasant experience. Thank you More

next day my a/c wasn't working was told by mech. no freon - odd - odd More

Need more personnel, my appointment was at 9:00am and was able to speak with someone until 9:45!!!!! able to speak with someone until 9:45!!!!! More

Great experience. Went there for a service and was out quick. Great service, great people, Papa Johns quick. Great service, great people, Papa Johns More

No one took the time to explain what they did during the 2.5 hour wait or what I was signing for. The paperwork given just said that I had an oil change when I was supposed to have my 7500 mile maintenance 2.5 hour wait or what I was signing for. The paperwork given just said that I had an oil change when I was supposed to have my 7500 mile maintenance done. When I got down the block my sensor for the windshield wiper fluid was low, which was supposed to be checked and filled at the appointment. More

Good reliable service. Ms Kyle is very qualified for it and always try to satify your costumers. and always try to satify your costumers. More

Hyundai is the Best! The service is excellent and the hospitality is awesome. This is my 3rd car by Hyundai. hospitality is awesome. This is my 3rd car by Hyundai. More

They aim to please and have always helped me with my cat from the original purchase to services I was a new widow who was buying my first car on my own. And there was no pressure I told them what I wanted from the original purchase to services I was a new widow who was buying my first car on my own. And there was no pressure I told them what I wanted what I could afford and was happy with the deal More