Hyundai of Metairie - Service Center

Service writer young female was excellent.. thank God they have her. Service manager took care of our problem. Haven't got the part but hopefully it will be soon... they have her. Service manager took care of our problem. Haven't got the part but hopefully it will be soon... More

The service was quite smooth, quick, and pleasant especially for an older person like myself. especially for an older person like myself. More

I've been getting my car serviced there for two years now like the service, thanks 😊 like the service, thanks 😊 More

The service was terrible. I had to wait four days for my car to be looked at and another 6 days before I was able to get a rental car approved through Hyundai. I work across the lake so it was very hard for car to be looked at and another 6 days before I was able to get a rental car approved through Hyundai. I work across the lake so it was very hard for me to find a ride or borrow someone’s car. After two months of Hyundai having my car to replace the engine I finally get it back only to have more problems. When I got home from picking up my car I noticed that the fan was still running but I didn’t really think anything of it. The next day on my way home from work, my engine overheated message came up on the Causeway bridge! Luckily I was able to make it off the bridge without getting into an accident or the car blowing up on me. I called the service department to let them know what had happened and told them I would bring my car in on Monday morning since it was a Friday evening. When I brought my car on Monday after waiting for over two hours it was discovered that a clamp wasn’t tightened and the coolant was leaking out. I then left and noticed that my car smelled of gas. When I picked up my son from school about 4 hours later the gas smell was so strong so I immediately went back to Hyundai. It was then discovered that the fuel pump was laying on top of the engine!!! Talk about a real danger!! I’m very disappointed in how the service department handled my case and my car still smells of gas but the service manager told me that it would take a while for the gas to burn and the smell to go away. More

They are always very speedy and priced reasonably as well. They staff is always so nice and I love the new messaging app which keeps you updated! well. They staff is always so nice and I love the new messaging app which keeps you updated! More

The service was responsible fast and the costumer service team were very nice. Thank you guys very much team were very nice. Thank you guys very much More

Cara and her team took care of me again Tire issue .Cara Cara and her team took care of me again Tire issue .Cara made time to put on a new tire even when they were packed with service appointments Nice Cara and her team took care of me again Tire issue .Cara made time to put on a new tire even when they were packed with service appointments Nice to be able to count on great service every time. Thank you More

Great job! It was a great experience the communication was awesome. Everyone was nice and on fast. was awesome. Everyone was nice and on fast. More

It took almost 2 weeks before a tech looked at my car and still could not diagnose the problem still could not diagnose the problem More

We were very well informed about our car and service. Our saleswoman was very good and polite. Thank y’all saleswoman was very good and polite. Thank y’all More