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Hyundai of Metairie - Service Center

Metairie, LA

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782 Reviews

782 Reviews of Hyundai of Metairie - Service Center

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June 17, 2021

Cara Lynn is an excellent service representative and she is one reason we chose to purchase another Hyundai plus we were very pleased with our other Huyndai. More

by michaelcruice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Love Cara! She is always so helpful and cheery. It’s a pleasure to deal with her whenever we bring our cars in for service. More

by LORMIKE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

They always put the customer first. I had to move my daughter’s vehicle to this dealership as the other dealership was horrible. Hyundai of Metairie got it in, replaced the parts and returned the vehicl More

by MIKKIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel, Miguel Rodriguez
June 16, 2021

Very disorganized with seemingly little process or training in this department. Poor follow up communication with the customer. I would not recommend this dealership for Genesis repairs. More

by robertgardsbane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joey McIntosh, Katrina Vance
June 11, 2021

Caralynn wonderful ..best csr ever... efficient effective.. great on special orders and info...years and years of excellence ..since 2014 ish... definitely worthy of promotion More

by GLORYROAD222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Charged me $1100 more than what I agreed to. When I pointed that out to the service rep he said they couldn’t do the work for that price but that’s what I signed off on. More

by RDADING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tam Le
June 10, 2021

Cara and crew did a good job taking care of everything. Jim Braquet helped too. Cleaned my car very well and I appreciate that. Overall, good experience. More

by JHGOLDEN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Braquet, Miguel Rodriguez
June 09, 2021

Always great service! Cara is an excellent employee, always polite and courteous while keeping us informed of the progress on our vehicle. Will return when additional service is needed. More

by Lasalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

I was early for my appt. but was taken pretty quickly! Length of time for service was more than satisfactory! All together, it was a pleasant experience! More

by LEEGAUDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
June 04, 2021

I had a problem with the steering wheel and mechanic fix. Also I was there for my first 300 miles. All of the mechanics were very polite and professional. More

by cynthia11252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
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