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Hyundai of Metairie - Service Center

Metairie, LA

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782 Reviews

782 Reviews of Hyundai of Metairie - Service Center

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June 24, 2021

My wife will never go there for service again. They have no clue what customer service means. All it is, is a pay check to them. More

by COFFNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tam Le
June 24, 2021

I was never once called about my car until it was completed. Very hard to contact. Bad communication. More

by h123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Ledet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
June 22, 2021

Friendly, helpful. They found the problem and took care of it. I am already thinking about buying my next Sonata. More

by cathy.kurz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2021

Purchased a used certified vehicle & extremely unhappy due to issues. More

by miosha29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2021

Rude service rep named Tam. Will not be going there again for oil changes in the future! More

by jmleblanc48
Recommend Dealer
No
Employees Worked With
Rigo in Service. Very helpful and apologetic.
June 21, 2021

Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars. More

by Michele Burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tekesha Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey McIntosh, Pat Dehnel, Samuel Radford
June 21, 2021

Great customer service I would definitely choose to get my car serviced their again. They did a great job with my estimate. Will be back! More

by michaeltina7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

The staff members in Metairie are so unfriendly and ineffecient. I went there to get the mileage reimbursement. Terrible attitude problem. Also, I haven't recevied any confirmation email regarding the More

by JY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dehnel
June 19, 2021

I waited on my car for a little over two hours. Seating was not adequate for the amount of people. Work on improving next time More

by JAHQUILLEROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Ledet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department Manager - score of 1
June 18, 2021

Thanks for the excellent service experience and keeping my car up to date on a maintenance. I like the convenience of a drive up express lane without a appointment. More

by ESCARDONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey McIntosh
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