Hyundai of Metairie - Service Center

The service department is impossible to get in touch with. I have been calling for weeks and they just never pick up and never return calls. It is very bad service. with. I have been calling for weeks and they just never pick up and never return calls. It is very bad service. More

Picked up my suv .had new engine put in . Really,wow it's dirty and has sand on it. Also my fluids were supposed to be checked.i was 2 quarts low on oil. Low in coolant and washer fluid. Also I can't see bac dirty and has sand on it. Also my fluids were supposed to be checked.i was 2 quarts low on oil. Low in coolant and washer fluid. Also I can't see back up camera now nor catchy radio stations.i ran on a curb after my engine shut down so that was supposed to be addressed, well it wasn't.the steering wheel is crooked and it pulls to right severely. How disappointing. I'm so over it. I'm supposed to bring if back today but I'm waiting for case manager to call me because I really rather go a omewhere else. Service mgrs were nice probably just overwhelmed. Inaccuracy is unacceptable!!!! More

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours. to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours. More

When I was not 100% satisfied the service manager listened to my complaint, apologized and then went over and above to make things right. All good now. listened to my complaint, apologized and then went over and above to make things right. All good now. More

Your service was great. I usually book my service appointment with Carolyn. She always helps with any questions I have. The service was done within the time limit assigned. appointment with Carolyn. She always helps with any questions I have. The service was done within the time limit assigned. More

Great service and a wonderful service advisor. Timely and efficient. The service was competed when promised. efficient. The service was competed when promised. More

I went in for my first complimentary maintenance on my 1 year old car which should have included an oil change and tire rotation. I was told that they do not rotate the tires with the first oil change even year old car which should have included an oil change and tire rotation. I was told that they do not rotate the tires with the first oil change even though my car manual said otherwise. During this same visit, they replaced the wrong part on my car. I was told that they would order me the correct part and ship it to a dealership closer to my home which never happened. At this point, I have given up with them and will not be returning. Very upsetting since this was my first time stopping by for service. More

great friendly helpful nice wonderful good service on time got my car washed for free time got my car washed for free More

Everyone is friendly and courteous. Without an appointment oil change was done in a timely manner. Loved the coupon that was able to be used appointment oil change was done in a timely manner. Loved the coupon that was able to be used More

Did well and would bring my car back in the future to get work done work done More