Hyundai of Metairie - Service Center

First time I had to wait for someone (over 5 minutes) to be at the desk both when I arrived to drop off the car & has to wait in a line (over 15 minutes) to get my car. be at the desk both when I arrived to drop off the car & has to wait in a line (over 15 minutes) to get my car. More

Brought my car in to fix two problems, they fix those two problems after i brought it in twice, noticed my front seat was broken at the side piece, though they would fix it after I brought it back the second problems after i brought it in twice, noticed my front seat was broken at the side piece, though they would fix it after I brought it back the second time but was not, then they tell me to bring it back a third time! More

Quick service! And very friendly! Easy to make an appointment! I don't think you should make people do a 25 word minimum rating. To take a survey!!!!!! appointment! I don't think you should make people do a 25 word minimum rating. To take a survey!!!!!! More

It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there! hyundai. I even purchase a 21 sonata. Thats how much I love coming there! More

Great service. They were great at communicating and quick to get the service done. The employees were friendly and happy to help me/ were very on top of things to get the service done. The employees were friendly and happy to help me/ were very on top of things More

Thank y’all for everything😁. I am new to this region and am pleased to find a service department that has a friendly and family oriented atmosphere. am pleased to find a service department that has a friendly and family oriented atmosphere. More

Checking in was no problem and staff was welcoming and courteous. With my appointment, in and out in no time and the waiting area was comfortable and allowed for social distancing. courteous. With my appointment, in and out in no time and the waiting area was comfortable and allowed for social distancing. More

I would recommend this service facility with some hesitancy. I dropped the car off in the morning for just an oil change with a coupon for $29.95. When I went to pick up the car there was a bill fo hesitancy. I dropped the car off in the morning for just an oil change with a coupon for $29.95. When I went to pick up the car there was a bill for $55. The girl I spoke to in the morning said she did not remember me nor our conversation in the morning. Since the coupon was attached to bill they did adjust the price to match coupon. I prefer and will continue to get maintenance services at the dealership as long as coupons can be acquired. More

Great work as always Fast service great price. Very clean. Very professional explains your check over and address items that your car needs and let’s you know the price clean. Very professional explains your check over and address items that your car needs and let’s you know the price More

I brought my vehicle on for an oil change and recall. I was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with COVID ramping up. They may have been short staffed. However, if this was the case, they should have let me know the wait was going to be longer than expected. More