Hyundai of Metairie - Service Center

DO NOT BUY A CAR HERE OR GET YOUR CAR SERVICED HERE ONE OF THE WORST DEALERS IN LOUISIANA. They only care about selling you the car once its sold to you good luck because the customer service is Horrible. OF THE WORST DEALERS IN LOUISIANA. They only care about selling you the car once its sold to you good luck because the customer service is Horrible. So bad I sold my car because the service and customer service was horrible. McDonalds drive thru has better customer service then Hyundai of Metairie. Honestly one of the worst dealers I have ever experienced. Bought a new 2021 Genesis G70 after a month of owning the car developed a leaking trunk. Car was there for over a month. I would call my service advisor Cara Ledet asking for an update and was always sent to voicemail saying I would get a callback and never did. Only time they called was to say the car was ready for pickup. Once I received it back after being fixed the trunk was still leaking water. The second time they kept the car for a month I would call and ask for updates only to be pushed aside to voicemail saying ill get a call back. I never got a call back. The only time they called me was to say they couldn't find the leak. I was so fed up with this dealership I sold my new car after buying it in May 2021 and sold it November 2021. More

I Would definitely recommend this service dept to my family and friends . . I am a 100 % satisfied customer family and friends . . I am a 100 % satisfied customer More

They quickly addressed all my issues. They ordered the part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you fo part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you for always treating me right. More

Very nice people and respect.i Thank Yall for every think yall did for me think yall did for me More

At check in, I specifically asked how long it would take. They said 1.5 to 2 hours. I wait until 2 hours and 15 minutes to call to get an idea of how much longer it would be. It took an hour to talk to someo They said 1.5 to 2 hours. I wait until 2 hours and 15 minutes to call to get an idea of how much longer it would be. It took an hour to talk to someone and find out that it would be another 45 minutes. I had to call 4 times and had to request to speak to the manager on the 4th time to get a freaking update. I'm a mostly patient and understanding person but that is utterly ridiculous. More

No no co co no no no no no no no no no no comment More

I went in for tire repair an I was told that my tire was not able to be patch are plug that I needed to get a new tire I left their and went to a tire place 2 days it was their that they patch my tire and s not able to be patch are plug that I needed to get a new tire I left their and went to a tire place 2 days it was their that they patch my tire and said that everything was okay that was in October and as of today nothing is wrong with my tire I was disappointed that the dealership try to charger me for something that I didn't need I would never go back there again the service department was very dishonest More

Prompt and thorough service fresh coffee and love the text service.Everyone was very friendly and helpful text service.Everyone was very friendly and helpful More

Great! Caralynn was professional at the front and the car runs smoothly. Thanks guys and have a happy New Year!!! runs smoothly. Thanks guys and have a happy New Year!!! More

In and out on what they told me the time line to pick up my car. The last time I had my car in for service, it was washed and inside cleaned. Disappointed that this time was not the case my car. The last time I had my car in for service, it was washed and inside cleaned. Disappointed that this time was not the case More