Hyundai of Metairie - Service Center

Repairs could have been done sooner if parts were ordered sooner. Delay caused longer repairs to be made. sooner. Delay caused longer repairs to be made. More

After 4 hours waiting in them to replace a sensor and install a wheel liner they told me the car was ready. I left, got in the interstate and tried to set the cruise control. After several attempts to se install a wheel liner they told me the car was ready. I left, got in the interstate and tried to set the cruise control. After several attempts to set the cruise and getting error messages, it finally set. When a car pulled in front of me, rather than slow the car down, the car sped up. So I went back to the dealership. Now they tell me it has to do with the radar system which is now somehow bent and will cost me another $2,100+ to “fix”. More

Caralynn was more awesome than ever...the best csr agent ever...the only one left it seems like ever...the only one left it seems like More

I have a case number with Hyundai customer care. The paint is peeling off my car. Hyundai Metairie is handling the claim and took pictures. I have not had any response since. I desperately need them to paint is peeling off my car. Hyundai Metairie is handling the claim and took pictures. I have not had any response since. I desperately need them to respond and help me take care of this problem. More

They are very professional. They listen to your worries of your car problems and find a way to fix it for you. Highly recommended them. of your car problems and find a way to fix it for you. Highly recommended them. More

I had to schedule an 8 am appointment 1 week in advance for a warranty repair part that had to be ordered. Not a problem. I arrived on the appointment date @ 7:45am and checked in with the service adviso for a warranty repair part that had to be ordered. Not a problem. I arrived on the appointment date @ 7:45am and checked in with the service advisor. She asked if I was waiting or coming back? I said waiting and she said it should take about 2 hours. My car wasn’t moved to the service department for almost 1 hr. Not sure why it took so long with the pre-scheduled appointment? The repair was finished within 2 hours as promised and the ABS warning lights are gone. I’m happy with the repair but not happy with the delay and having my repair started More

Everyone was nice and curious they where able to bring me to work and I was able to make my payment over the phone and come pick up my car when I get off work to work and I was able to make my payment over the phone and come pick up my car when I get off work More

Very efficient and friendly staff. Service was performed in a time fashion. The vehicle review is always informative and greatly appreciated. I will continue to use them as my point of service. in a time fashion. The vehicle review is always informative and greatly appreciated. I will continue to use them as my point of service. More

Hyundai’s service department is courteous and professional. Service is completed quickly and the service advisors provide excellent customer service! I recommend Hyundai of Metairie to anyone lo professional. Service is completed quickly and the service advisors provide excellent customer service! I recommend Hyundai of Metairie to anyone looking for a new car. More

It is always easy to schedule my appointment online. The service agents are always friendly and helpful, I also appreciate that the service agents are clear on if you need to drop your car or wait. service agents are always friendly and helpful, I also appreciate that the service agents are clear on if you need to drop your car or wait. More