Hyundai of Las Vegas

We were interested in a 2011 Sonata based on excellent reviews, amount of included upgrades, interior ergonomics, and cool look. We started on Edmunds.com and then went over to a Hyundai dealership in Hen reviews, amount of included upgrades, interior ergonomics, and cool look. We started on Edmunds.com and then went over to a Hyundai dealership in Henderson, where we had such a horrible experience, we almost bought a Honda Accord. We thought we'd give Hyundai one more try with Planet Hyundai. The service Bob Stewart provided was excellent - and the ONLY reason Hyundai made the sale. Rather than lie and tell us you cannot pre-order with Hyundai (and pressure us to buy the wrong model in the wrong color as they did in Henderson), he found us the car we wanted and promised delivery in 7 days or less. It arrived ready to go in just two days! The facilities at Planet Hyundai are clean and well-stocked with sales booklets on all models, which was not the case at the other place. Bob also cleared up some misconceptions we had about the navigation system and sunroof, although we chose neither option. I ranked the price category as good, only because I'm pretty sure we could have gotten a better deal BUT that is a reflection on my negotiating skills, not Bob or Hyundai. Our situation was such that we needed a new car NOW, so we didn't really have time to haggle. Based on Edmunds.com, we got a good price. During the first week we had the Sonata, the trunk light would come on, in conjunction with the door clicker not working, and the clock going blank. Weird, I know. Bob sent me a follow up e-mail asking how I liked the new car. I filled him in on the problem and he had me come in that same evening and Service Advisor Corey Corcoran did a couple quick electronic resets, and the problem no longer occurs. They were very attentive, saw me right away, and I was out of the dealership in less than 5 minutes. All in all, we quickly got the car we wanted, at a good price, and from a salesperson that felt more like we were shopping with a knowledgeable friend. More

I gave the rating that I did because Chris Rooney made this a very positive buying experience. He was friendly and knowledgable on the Touscon I purchased. He worked with me to get a payment I was satisfi this a very positive buying experience. He was friendly and knowledgable on the Touscon I purchased. He worked with me to get a payment I was satisfied with even though i didn't put any money down. Thanks to Chris Rooney and Planet Hyundai for a positive car buying experience! More

I had the unexpected pleasure of working with Bob Stewart when I purchased my car in February 2010. I've purchased several cars in the past and NEVER had a positive experience with any of the Toyota dealers when I purchased my car in February 2010. I've purchased several cars in the past and NEVER had a positive experience with any of the Toyota dealerships that I've worked with. I was amazed at how Bob listened to my needs and didn't simply want to sell me a car. He took the time to talk with me about the vehicles that suited my needs. He never pressured me and was very professional. I came back on a couple of occasions without being pressured to make a decision. I despised going to car dealerships in the past but Bob changed my demeanor. Planet Hyundai should be proud of their reputation and their sales team. Bob is a class act. More

My husband and I were out car looking at smal to medium size SUV's in anticipation of a possible upcoming purchase, and decided to check out what Hyundai had to offer in that vehicle size. We were familar size SUV's in anticipation of a possible upcoming purchase, and decided to check out what Hyundai had to offer in that vehicle size. We were familar with Hyundai product line, and had some product research, but have never onwed one. Upon arriving at Planet Hyundai we were met by Izzy one of the sales personal. We were immediately impressed with his genuine friendliness, knowledge of the Hyundai vehicle product line, and grasp of our vehicle requirements and needs. In order to accomoplish this feat you have to be a person who listens. In other words he listened to my husband and I as we challenge the pros and cons of each vehicle, and answered all questions to our satisfaction. When he was asked a question about something of which he was not certain he didn't just punt, he said let me find out, and he did. It is so refreshing for both my husband and I being seniors and having purchased new cars for over 50 years (17 in Las Vegas, NV)to have had such a pleasant experience purchasing a new car, and that experience can primarilly be attributed to Izzy. We would also like to give credit, and thanks to all of the staff of this dealership from the sales personel, management team, and the owner of the dealership (whom we met) for the ease of our selection and subsuquent purchase. We will recommend Planet Hyundai to all of our friends. More

I recently accompanied my mother to Planet Hyundai to buy her first new car in 13 years. Buying a car is always a daunting experience, especially for women. From our first email and phone contact with Plan her first new car in 13 years. Buying a car is always a daunting experience, especially for women. From our first email and phone contact with Planet Hyundai to our triumph of working with Bob Stewart, we couldn't have asked for a better buying experience. Bob is so devoted to customer service, he even gave my car a nice wash while we were waiting to finalize the paperwork on my mom's vehicle. I've told Bob that I'll be visiting him for my next car buying adventure and have been very vocal in recommending Bob and Planet Hyundai to all my friends. Mom is so proud of her new car and is showing it off to everyone. Thanks to Planet Hyundai for putting the joy back into the new car buying experience. More

From my very first phone call to Planet Hyundai, I was impressed by their level of customer service. Everyone at Planet Hyundai was pleasant, friendly and helpful. Bob Stewart took the pain out of buyin impressed by their level of customer service. Everyone at Planet Hyundai was pleasant, friendly and helpful. Bob Stewart took the pain out of buying a new car. My 2010 Touring is the first new car I've had in thirteen years and I am delighted with its appearance, comfort and performance. Bob answered all of my questions and provided me with the training I needed to feel comfortable operating the features of my new car. I have, and will, continue to refer friends and family to Planet Hyundai based on my wonderful experience. Thanks Planet Hyundai, Darlene More

Great experience did the whole deal online jus came in test drove and did paperwork staff very freiendly was in and out in no time well definitely recommend to others my sales man Bob Stewart was Great test drove and did paperwork staff very freiendly was in and out in no time well definitely recommend to others my sales man Bob Stewart was Great Friendly, honest and knows his product(s) inside and out. The Planet dealership itself is clean and efficient. I would advise others to seek out Bob online More

Our experience with Planet Hyundai was GREAT! Having communicated with the internet sales team (Bob) prior to our visit, we were shown exactly the car types we were interested in immediately upon arriva communicated with the internet sales team (Bob) prior to our visit, we were shown exactly the car types we were interested in immediately upon arrival. There was no pressure to purchase and we felt that Bob really helped us get a great deal! I highly recommend the internet sales team and Planet Hyundai!!! More

Chris Rooney was terrific, and made my Hyundai experience very pleasant. I have been spoiled by BMW, Pprsche and Mercedes buying experiences in the past, so I was quite surprised as to how professional Chris very pleasant. I have been spoiled by BMW, Pprsche and Mercedes buying experiences in the past, so I was quite surprised as to how professional Chris, and the entire Hyundai experience was. I called my son, who has a new 3 series BMW, and told him that one day, if he really makes it, he can move up to a 2011 Sonata. More

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