Hyundai of Kirkland - Service Center

Careless Recently took my car in for regular maintenance and mirror replacement. Turns out they didn’t have the correct mirror for my car. Instead of putting t Recently took my car in for regular maintenance and mirror replacement. Turns out they didn’t have the correct mirror for my car. Instead of putting the old one back on until the new one came, the Ford representative tried to make me drive off the lot without a right mirror, during 5 o’clock traffic, in heavy rain. It was very unprofessional and very hateful. We had to insist on a replacement mirror before leaving. At which point, the rep was very unapologetic. He tried to make us feel bad for him instead of feeling bad that he almost killed us driving without a mirror. It’s the last time we get serviced there. And before this, we’d been going there for years. More

Recal on Ford Focus Rick Segovia went above and beyond for me with my recent recall on my Ford! He is always so friendly and never makes me feel pressured to do anything Rick Segovia went above and beyond for me with my recent recall on my Ford! He is always so friendly and never makes me feel pressured to do anything more than necessary when servicing my vehicle. I will always bring my cars here!! More

Great service from great people. Quickly in and quickly out as always. The only place I get my car serviced. They cover all of my issues on a major problem. Quickly in and quickly out as always. The only place I get my car serviced. They cover all of my issues on a major problem. More

Great Service Department For several years now the Ford service department has been a dream. Well organized, courteous, understanding and pressure free. Definitely get the job For several years now the Ford service department has been a dream. Well organized, courteous, understanding and pressure free. Definitely get the job done the way we all want it done! More

Do not trust This place used to be a very good reliable service centre, and I was a regular happy customer since I purchased my (used) hyundai elantra in 2015. But This place used to be a very good reliable service centre, and I was a regular happy customer since I purchased my (used) hyundai elantra in 2015. But now on my fourth year of customership,I feel really degenerated and disgusted being so with a used 'car owner'. Hyundai of USA honoured me a free diagnosis as a courtesy for a 12 month old unresolved abnormal cracking noise from the engine of my 'USED Car' by considering maintenance records. But I was told by Hyundai of Kirkland service center though 'Chis Zurich' that they couldn't diagnose the exact issue with the free diagnosis provided by Hyundai and he suspects that the sound comes from vehicle suspension (while on parking mode) and I should pay $167/hrs until they diagnose issue. When I pointed out the prima facie logic of actual fact,I was told to take my car to anywhere else,and threatened not to teach him his job,however he donated a free diagnostic after my proper advice (Good fellow). Finally I was submitted with a Diagnostic report by Chris Zurich to replace Air Condition Compressor. But the sound comes when I turn on my FAN with or without AC. More

Excellent Service...Always I've been a customer of Ford of Kirkland for just 2 years. I've leased a Mustang from them and have chosen to have it serviced there when needed. Each I've been a customer of Ford of Kirkland for just 2 years. I've leased a Mustang from them and have chosen to have it serviced there when needed. Each time they have greeted me professionally and have done all they can to make sure that I'm satisfied with the service. Their service agents are all friendly and professional. They have taken the time to explain the service to me and any additional info I may need. I would / will buy my next Mustang from them. More

Another great Service experience I always get top-notch customer service when dealing w/ the Service Team here. They had me in and out for my routine maintenance quickly and addresse I always get top-notch customer service when dealing w/ the Service Team here. They had me in and out for my routine maintenance quickly and addressed my other concerns without hesitation. The team here is great and I always get treated very well. Highly recommend. More

Great assistance making sure what we needed was take care of Needed new camera, checked to be sure the problem, made sure what our insurance covered up front so we new what we were looking at price wise. Handled Needed new camera, checked to be sure the problem, made sure what our insurance covered up front so we new what we were looking at price wise. Handled professionally. More

2017 ford explorer service Took care of service bulletin and reviewed vibration concern all on same day, provided shuttle car transportation from and to dealership and all done Took care of service bulletin and reviewed vibration concern all on same day, provided shuttle car transportation from and to dealership and all done free of charge. More

Great Service Ford of Kirkland provided me with an excellent buying experience a year ago, so naturally, I was curious how my first experience with the service depa Ford of Kirkland provided me with an excellent buying experience a year ago, so naturally, I was curious how my first experience with the service department would be. I could not have been happier. Even though I own Ford, they scheduled an oil change with the Hyundai service team, because I needed a Saturday appointment. The team was waiting for me when I arrived and got me in and out in thirty minutes. That is great service. More